Interview Self-Scheduling

Candidate interview self-scheduling, which allows candidates to book their own interviews, has always been possible in JobScore using third-party tools like Calendly or youcanbook.me. While this approach works, it has its compromises, including:

• The status of interview scheduling requests is not shown in JobScore.
• The candidate’s workflow stage is not automatically updated in JobScore when interviews are scheduled.
• Useful JobScore links are not added to published calendar events.
• There’s a per-seat cost for every interviewer.

JobScore is eliminating these compromises and costs by launching interview self-scheduling. Here’s how it works:

1. You send candidates emails with a link to self-schedule an interview through JobScore.
2. The candidate clicks to visit a secure, branded page where they can see the interviewer’s free/busy.
3. The candidate selects a date and time.

Voila! When a candidate confirms a time:

1. A task is created in JobScore
2. An event is added to the interviewer’s Microsoft or Google-powered work calendar with a link to an interview template and a video conference link.
3. A calendar invite is sent to the candidate’s personal calendar with interview details and a video conference link.

If you choose to do so:

• The candidate’s workflow stage is updated in JobScore
• Users are notified when interviews are scheduled

You can send interview self-scheduling requests from the new More Actions card on the Candidate Action page:

We also launched self-schedule templates because it’s common to send similar scheduling requests over and over. These templates control:

• Communication preferences (by selecting an email template)
• Interview scheduling preferences (by selecting a task template)
• Which interview to run (by selecting an interview template)
• Conferencing preferences (whether to insert a Google Meet link, Microsoft Teams link, Zoom link, or a phone number)
• Workflow preferences (whether to automatically update the candidate’s workflow stage when an interview is scheduled)
• Notification preferences (who to notify when an interview is scheduled)

To make it easier to get started with self-scheduling we’ve added a sample template for manager interviews to your account. In order to make the templates work with one click, we’ve also inserted a new email and task template. You can see these templates here >>

To make it easy for everyone to understand what to do next, you can assign self-scheduling templates to workflow stages. This allows your team to send powerful, customized self-scheduling requests with one click, as well as send requests in bulk:

JobScore records self-scheduling requests and shows their status, so everyone knows what’s going on. Pending scheduling requests are shown whenever you review candidates, and a list of pending scheduling requests is shown on the homepage for your convenience:

Self-scheduled interviews can easily be rescheduled. Links to reschedule are included in the candidate’s calendar event, the interviewer’s calendar event, and the JobScore user experience:

Finally, every user can control what times candidates can schedule interviews on their calendar. Each user’s interview scheduling availability control can be accessed from their My Settings page:

To start using self-scheduling you’ll need to:

• Be on the Jobscore SCALE or ENTERPRISE plan
• Install the Microsoft or Google calendar integration
• Use the new More Actions card on the Candidate Action page as shown above, and streamline things with scheduling templates.

If you installed the Google Calendar integration more than 6 months ago you may need to uninstall and reinstall the JobScore Google Marketplace App to use self-scheduling. Instructions on how to uninstall and reinstall are here >>