Rafter, Inc. the leading course materials management platform, lowers the cost of education by providing colleges and universities with much needed tools to manage the rapidly changing world of course materials on campus. To learn more visit www.rafter.com and watch our video. Rafter evolved from BookRenter.com, the first online textbook rental site, launched in 2008 with a mission to make education more affordable by allowing students to rent textbooks for up to 80% off the retail price. Rafter is one of the few private ed tech companies that is truly lowering the cost of higher education for students. By working directly with more than 300 schools to turn the painful and archaic process of managing course materials into a low cost, student-centric service, Rafter has saved students more than $300m. By taking an enterprise approach to course materials management, the Rafter Course Materials Network takes a more holistic approach that provides colleges and universities with a path to discover, adopt, distribute and manage physical and digital course materials.
Customer Service Representative (Seasonal)
Location: San Mateo, CA
Position Type: Temporary non-exempt (3 months)
Requisition #: 0210
What are we looking for? At BookRenter.com, our customers are our #1 priority. We are seeking individuals who are upbeat, able to maintain a sense of humor and a positive communication style with our customers at all times. We are looking for several call-center representatives with at least 6 months customer service experience. You will handle a large volume of telephone calls, chats and emails, as well as projects on a need basis. You will demonstrate personal drive, commitment & positive energy. Upon completion of your training, you will be empowered to solve problems independently in a results driven environment.
This is a temporary (3 months), full time, non-exempt position.
Read more about our success.
Rafter Experiences 1,400 Percent Annual Revenue Growth in On-Campus Commerce -
Rafter is proud to be an equal opportunity workplace and is an affirmative action employer.
“Veterans of the United States Armed Forces are encouraged to apply. Thank you for your service.”