Guidebook HRCareers at GuidebookGuidebook2024-03-28T15:12:19Ztag:jobscore.com,2013-03-20:/dptr7aKACr4QZKeJe4egigSales Development Representativetag:jobscore.com,2024-03-21:/b-QTCtVTTkHPRAtVTLJ_Ep2024-03-22T14:25:41Z<p><strong>ABOUT GUIDEBOOK:</strong></p><p>Guidebook is a simple yet powerful mobile application builder that lets you create an app in four easy steps, with no technical skills required. Thousands of organizations across the globe use Guidebook to create mobile applications for events, university campus open houses, venue guides, onboarding for associations, corporate training, and so much more. These apps help people stay organized, connect with their peers, and access more information - but it doesn’t stop there.</p><p>Guidebook connects people with the resources they need to get the most out of their experience - in person and virtually. Our driven team aims to empower people of all skill levels to create intuitive and engaging mobile apps – and, we believe we can accomplish that while highly valuing balance, togetherness, and fun!</p><p><br></p><p> </p><p><strong>ABOUT THE JOB:</strong></p><p>The Guidebook team is seeking a self-starting Sales Development Representative, who will have the freedom to be creative with one super-important goal: creating new business opportunities. Based in the United States, with your manager based in London, you will be able to contribute and work closely with a truly global team. Every opportunity you create that turns into a client will be a huge win, celebrated by our sales and marketing teams.</p><p>You are a driven, hard working, and resilient hunter who is excited to generate opportunities for our sales team by sharing our story with potential clients. You are the heartbeat of the team—the pace at which you work, determines the pace of our entire business. You manage the very start of the sales process and are driven not just to meet, but to exceed your goals. You will be compensated on the number of qualified opportunities you generate, as well as the dollar amount of new sales that are closed because of accounts you bring in.</p><p><br></p><p><strong>LOCATION:</strong></p><ul><li>Guidebook has teams in San Francisco (California), Raleigh (North Carolina) and London (United Kingdom)</li><li>This role would be a great fit for anyone based in Raleigh, or the East Coast of the USA</li><li>Your manager will be based in London, and the executive team has members based in California and London, making us a truly global company!</li><li>We are determined to find the absolute best candidate for this role, and have adapted our business to hire flexibly</li></ul><p><br></p><p><strong>WITHIN 3 MONTHS, YOU’LL:</strong></p><ul><li>Work alongside our global New Business team to find qualified sales targets - and get them interested enough in the possibility of creating a mobile app to agree to meet with our sales team.</li><li>Look in creative places for new leads, devise effective ways of capturing their attention, and consult with them to determine whether it makes sense for them to consider Guidebook’s solutions.</li><li>Manage tasks and follow ups from outbound sequences, including calling cold and warm leads as part of our strategic outbound plan, and confidently communicating the problems we can solve for them.</li><li>Use social selling techniques to improve the chances of being seen and heard.</li><li>Understand the different types of Ideal Client Profiles that Guidebook targets and how to construct strategies for outbound around each ICP.</li></ul><p><br></p><p><strong>WITHIN 6 MONTHS, YOU’LL:</strong></p><ul><li>Hit your goals consistently—for both qualified meetings held and sales accepted opportunities.</li><li>Share best practices and trends with the sales and marketing teams to help identify relevant case studies and creative solutions to close new business.</li><li>Take ownership of your own outbound campaigns, identifying potential targets that would be a good fit for Guidebook and creating a pipeline of opportunities.</li><li>Be flexible and agile with your outbound campaigns, working to devise campaigns around trends that we see in the market and that you experience first hand from interacting with prospects.</li></ul><p><br></p><p><strong>WITHIN 12 MONTHS, YOU’LL:</strong></p><ul><li>Identify, suggest and implement process improvements to scale the role. </li><li>Work alongside your manager on a variety of projects and create documentation and processes that can impact the whole business.</li><li>Have the opportunity to attend trade shows and owned events to meet prospects face to face and qualify potential opportunities.</li><li>Be contributing to the success of your teammates and the business as a whole.</li><li>At Guidebook we have a culture of helping to better one another - you will be a key part in contributing to your teammates success, as they will yours.</li></ul><p><br></p><p> </p><p><strong>OTHER CHARACTERISTICS OF THE IDEAL CANDIDATE:</strong></p><ul><li>Some experience in sales development/lead generation. Or, a background in a heavily customer facing role that encompasses dealing with queries and phone calls.</li><li>Resilient and not afraid of making phone calls as this role has a focus on phone outreach. Guidebook has invested in cutting-edge tools to make this as easy as possible, allowing you to spend more time finding the right prospects and actually speaking to them, and less time doing the manual work.</li><li>You are customer focused and consultative. At Guidebook we approach outbound sales differently, with a focus on finding and solving customer problems with our leading solution. </li><li>You have no fear of failure or rejection and are willing to try new things - with the ability to review what worked and did not work, and make changes and adjustments accordingly.</li><li>You are a social butterfly. You enjoy speaking with people and getting them to open up.</li><li>Coachable, with a genuine curiosity about learning new things and staying ahead of market and industry trends.</li><li>Able to challenge people’s perspectives and create a compelling story for customers to rally around.</li><li>You have grit and the drive to be successful. We are a startup and need people who will take ownership to be successful in the role. You’re prepared to go the extra mile when necessary (though Guidebook strongly promotes a healthy work/life balance).</li><li>You are a team player. Everyone needs to pull for each other, challenge each other, share best practices, and take on team projects to make the entire organization better.</li><li>Bonus points if you have experience using Salesforce or another CRM.</li></ul><p><br></p><p><strong>PERKS:</strong></p><ul><li>100% paid benefits: medical, dental, and vision</li><li>Short term and long term disability</li><li>Unlimited vacation time</li><li>401k program with matching benefit</li><li>Stock options</li><li>A company culture built on balance, community, and shared success</li><li>MacBook and accessories to make you comfortable working from home</li><li>Flexibility to work from our downtown Raleigh, North Carolina office – or fully remote.</li><li>Travel to trade shows</li><li>Awesome company retreats (the next one in North Carolina this June)</li></ul><p><br></p><p><strong>EQUAL OPPORTUNITY EMPLOYER:</strong></p><p>At Guidebook, we're committed to cultivating an inclusive work environment for everyone – and we know that's best achieved, in part, with a diverse workforce. We're working on increasing diversity across the company. If you're looking to join a team that is smart, highly motivated, and also values work/life balance, we can't wait to hear how you can add to our growing culture!</p><p>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.</p><p><br></p><p><strong>COMPENSATION:</strong></p><p>A reasonable estimate of the salary for this role is $40,000-$50,000 annually, plus $5,000-$10,000 in annual commissions. </p><p><br></p><p>If you want to help our team do amazing things, then we want to hear from you! Please send us a cover letter and resume.</p>Customer Success Associatetag:jobscore.com,2024-01-19:/dgL0wyczjf4OaAEQIrXWXz2024-02-02T21:31:13Z<p><span><strong>ABOUT GUIDEBOOK:</strong></span></p><p><span>Guidebook is a simple yet powerful mobile application builder that lets you create an app in four easy steps with no technical skills required.</span></p><p><span>Thousands of organizations across the globe use Guidebook to create mobile applications for events, university campus open houses, venue guides, onboarding for associations, corporate trainings, and so much more. These apps help people stay organized, connect with their peers, and access more information - but it doesn’t stop there. </span></p><p><span>Guidebook connects people with the resources they need to get the most out of their experience - in person and virtually. Our driven team aims to empower people of all skill levels to create intuitive and engaging mobile apps – and, we believe we can accomplish that while highly valuing balance, togetherness, and fun!</span></p><p><br></p><p><span><strong>ABOUT THE JOB:</strong></span></p><p><span>Customer Success Associates (CSAs) are the resident Guidebook experts, responsible for thoroughly understanding our apps and content management system, providing expert professional services (data entry and consultation), and applying that knowledge towards our customers’ success. We’re looking for people with a proven mix of customer success and technical support skills, who are passionate about keeping clients happy and making sure they have the best service experience of their lives. </span></p><p><span>To help support our clients around the country, this position requires working on Eastern Standard Time (9 am - 5 pm EST).</span></p><p><br></p><p><span><strong>WITHIN 3 MONTHS, YOU’LL: </strong></span></p><ul>
<li><p><span>Achieve a working knowledge of our Builder Content Management System (CMS) and app submission process.</span></p></li>
<li><p><span>Own the support process by answering questions via email, live chat and phones.</span></p></li>
<li><p><span>Collaborate with clients to build incredible content into their apps, and aid in app submission to the Apple and Google Play stores.</span></p></li>
<li><p><span>Help fellow Guidebookers find answers to their technical questions</span></p></li>
</ul><p><span><strong>WITHIN 6 MONTHS, YOU’LL: </strong></span></p><ul>
<li><p><span>Achieve mastery of our Builder CMS and app submission process.</span></p></li>
<li><p><span>Become an expert at supporting our clients via email, live chat, and phone.</span></p></li>
<li><p><span>Continue to own the success process by collaborating with clients to build content into their apps, and aid in app submission to the Apple and Google Play store</span></p></li>
<li><p><span>Write and update technical articles and documents on best practices for usage of our products</span></p></li>
<li><p><span>Analyze customer feedback to create standards for continuous process optimization</span></p></li>
<li><p><span>Work closely with Guidebookers on the Account Management team, to share best practices and ensure clients are maximizing their subscriptions.</span></p></li>
</ul><p><span><strong>WITHIN 12 MONTHS, YOU’LL: </strong></span></p><ul>
<li><p><span>Represent Guidebook at trade shows, conferences, and other events</span></p></li>
<li><p><span>Work closely with cross-functional teams to support high-profile client deployments and partnerships.</span></p></li>
<li><p><span>Research new verticals and generate ideas for expanding Guidebook in different opportunities, including higher education, community centers, and personal events</span></p></li>
<li><p><span>Develop product feature specifications in collaboration with the Product and Marketing teams</span></p></li>
<li><p><span>Interview and hire candidates for the Customer Success team</span></p></li>
<li><p><span>Work to make the rest of your team better because they should be making you better too!</span><span><br></span></p></li>
</ul><p><br></p><p><span><strong>OTHER CHARACTERISTICS OF THE IDEAL CANDIDATE:</strong></span></p><ul>
<li><p><span>Excellent time management and multi-tasking skills </span></p></li>
<li><p><span>Attention to detail and strong organizational skills</span></p></li>
<li><p><span>Ability to work in a high-energy environment; team player</span></p></li>
<li><p><span>Demonstrated problem-solving capability and desire to constantly improve our system</span></p></li>
<li><p><span>Positive and energetic phone skills, excellent listening skills, and strong writing skills</span></p></li>
<li><p><span>Highly proficient with standard corporate productivity tools (email, Microsoft Office, especially Excel)</span></p></li>
<li><p><span>Hardworking, self-motivated, and intelligent</span></p></li>
<li><p><span>Fun to be around. Someone who adds to our dynamic team</span></p></li>
<li><p><span>Willingness to work flexible hours, such as weekends</span></p></li>
</ul><p><br></p><p><span><strong>PERKS: </strong></span></p><ul>
<li><p><span>100% paid benefits: medical, dental, and vision</span></p></li>
<li><p><span>Short term and long term disability</span></p></li>
<li><p><span>Unlimited vacation time</span></p></li>
<li><p><span>401k program with matching benefit</span></p></li>
<li><p><span>Stock options</span></p></li>
<li><p><span>A company culture built on balance, community, and shared success</span></p></li>
<li><p><span>MacBook and accessories to make you comfortable working from home</span></p></li>
<li><p><span>Flexibility to work from our downtown Raleigh, North Carolina office – or fully remote.</span></p></li>
</ul><p><br></p><p><span><strong>EQUAL OPPORTUNITY EMPLOYER:</strong></span></p><p><span>At Guidebook, we're committed to cultivating an inclusive work environment for everyone – and we know that's best achieved, in part, with a diverse workforce. We're working on increasing diversity across the company. If you're looking to join a team that is smart, highly motivated, and also values work/life balance, we can't wait to hear how you can add to our growing culture!</span></p><p><span>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.</span></p><p><span>If you want to help our team do amazing things, then we want to hear from you! Please send us a cover letter and resume.</span></p><p><br></p><p><strong>COMPENSATION:</strong></p><p>A reasonable estimate of the salary for this role is $43,000-48,000 annually, plus an annual variable component up to $2,000, depending on relevant experience.</p>Customer Success Managertag:jobscore.com,2024-01-12:/bP-7p0-xTkpk2VRcWF6h--2024-01-31T19:09:18Z<p><span><strong>ABOUT GUIDEBOOK:</strong></span></p><p><span>Guidebook is a simple yet powerful mobile application builder that lets you create an app in four easy steps, with no technical skills required.</span></p><p><span>Thousands of organisations across the globe use Guidebook to create mobile applications for events, university campus open houses, venue guides, onboarding for associations, corporate training and so much more. These apps help people stay organised, connect with their peers, and access more information - but it doesn’t stop there.</span></p><p><span>Our mission is to connect people with the resources they need to get the most out of their experience - in person and virtually. We are a driven team on a mission to help people of all skill levels create intuitive and engaging mobile apps.</span></p><p><span>We are a driven team on a mission to elevate mobile experiences for everyone – and believe we can accomplish that while highly valuing balance, togetherness, and fun!</span></p><br><p><span><strong>ABOUT THE JOB:</strong></span></p><p><span>Guidebook’s EMEA office in London was opened in 2014, 3 years after Guidebook was formed. Our EMEA business has grown steadily with a lean team, and we are looking to add a self-starter to the team who can help us continue growing.</span></p><p><span>The Guidebook team is seeking a support-passionate individual to join as a Customer Success Manager (CSM). This individual will work with a broad spectrum of strategic accounts and SMBs (Small and Medium Businesses) to ensure a seamless onboarding process and identify opportunities for customers to extend their relationship with Guidebook. The CSM will also handle a small volume of front-line support for the EMEA business region and will partner closely with the global Customer Support team to understand salient trends to better serve our customers.</span></p><p><span>Our team values collaboration, and the CSM will have the opportunity to help continue developing the renewals function by defining the role and responsibilities and shaping key processes. This position requires the ability to gather and assess customer goals, translate the customer objectives into strong Guidebook best practices, and to creatively and proactively deliver playbooks for success to their customers. The CSM will also flag to Account Managers any positive indicators for upsell and identify any account risks, helping customers to achieve a positive ROI and increase their spend with Guidebook. </span></p><p><span>The CSM will be a resident Guidebook expert, responsible for thoroughly understanding our apps and content management system, and applying that knowledge towards our customers’ success. We’re looking for someone with a proven mix of customer success and technical support skills, who is passionate about keeping clients happy and making sure they have the best service experience whilst using our solution. The right person for the role will take great satisfaction in seeing accounts use Guidebook effectively and grow their usage, and in using their voice to contribute directly to the company's success. </span></p><br><p><span><strong>WITHIN 3 MONTHS, YOU’LL:</strong> </span></p><ul>
<li><p><span>Achieve a working knowledge of our Builder CMS and customer onboarding process.</span></p></li>
<li><p><span>Learn the support process by answering questions via email and phone.</span></p></li>
<li><p><span>Collaborate with clients to build incredible content into their apps, and aid in app submission to the Apple and Google Play stores.</span></p></li>
<li><p><span>Help fellow Guidebookers find answers to their technical questions.</span></p></li>
<li><p><span>Learn innovative ways to leverage the Guidebook platform to solve an array of important business issues for customers.</span></p></li>
<li><p><span>Analyse usage metrics to understand how the customer is using Guidebook, including evaluating product adoption, and begin to understand the ROI of our tool.</span></p></li>
<li><p><span>Begin to support the renewal business on a quarterly basis and develop an understanding of our subscription model. </span></p></li>
</ul><p><span><strong>WITHIN 6 MONTHS, YOU’LL: </strong></span></p><ul>
<li><p><span>Achieve mastery of our Builder CMS and app build process.</span></p></li>
<li><p><span>Become an expert at supporting our clients via email and on the phone.</span></p></li>
<li><p><span>Analyse customer feedback to create standards for continuous process optimisation.</span></p></li>
<li><p><span>Work closely with the Account Management team, sharing best practices and ensuring clients are maximising their subscriptions.</span></p></li>
<li><p><span>Become comfortable using Salesforce, working in direct partnership with our sales team throughout the customer lifecycle.</span></p></li>
<li><p><span>Share your learnings to ensure organisational adoption, positive ROI, and expansion of our product.</span></p></li>
<li><p><span>Work with product management to translate business needs to product requirements and craft new solutions for customers.</span></p></li>
<li><p><span>Begin working directly with your teammates to assess key team needs and work with your manager to bring those needs to life.</span></p></li>
<li><p><span>Own EMEA onboarding workshops and be the first point of contact for many of our customers post-sale as they navigate their first deployment. </span></p></li>
</ul><p><span><strong>WITHIN 12 MONTHS, YOU’LL: </strong></span></p><ul>
<li><p><span>Work closely with cross-functional teams to support high-profile client deployments and partnerships.</span></p></li>
<li><p><span>Research new verticals and generate ideas for expanding Guidebook in different opportunities, including higher education, community centres, and personal events.</span></p></li>
<li><p><span>Develop product feature specifications in collaboration with the Product and Marketing teams.</span></p></li>
<li><p><span>Identify and implement process improvements to scale the role.</span></p></li>
<li><p><span>Refine your priorities to focus energy towards the accounts with the highest success potential. As a shareholder, we want you to take great satisfaction in impacting revenue and company value.</span></p></li>
<li><p><span>Be an integral part of supporting our whole sales team and client base, not only in EMEA, but globally. </span></p></li>
<li><p><span>Work to make the rest of your team better – because they should be making you better too!</span><span><br></span></p></li>
</ul><p><br></p><p><span><strong>OTHER CHARACTERISTICS OF THE IDEAL CANDIDATE:</strong></span></p><ul>
<li><p><span>Impeccable time management and multi-tasking skills.</span></p></li>
<li><p><span>Attention to detail and strong organisational skills.</span></p></li>
<li><p><span>Ability to work in a high-energy environment; team player.</span></p></li>
<li><p><span>Demonstrated problem-solving capability and desire to constantly improve our system.</span></p></li>
<li><p><span>Positive and energetic phone skills, excellent listening skills, and strong writing skills.</span></p></li>
<li><p><span>Highly proficient with standard corporate productivity tools (email, MS Office, especially Excel)</span></p></li>
<li><p><span>Strong communication skills and attention to detail, and ability to manage time to deploy a wide range of projects.</span></p></li>
<li><p><span>1+ years of a client-facing role and/or sales experience from a high-tech company, with a heavy emphasis on customer service.</span></p></li>
<li><p><span>Experience developing strategies on assigned accounts to fully leverage technology solutions.</span></p></li>
<li><p><span>Track record of leading projects from conception to closure, and experience leveraging internal resources to get things done.</span></p></li>
<li><p><span>Experience with Customer Relationship Management (CRM) and Customer Support (CS) platforms.</span></p></li>
<li><p><span>Confidence to perform informative and compelling virtual demos and training calls. </span></p></li>
</ul><br><span>Here at Guidebook, we like to hire problem-solvers and hard-working individuals with a growth mindset.</span><p><br></p><p><span><strong>PERKS: </strong></span></p><ul>
<li><p><span>Unlimited vacation time</span></p></li>
<li><p><span>Stock options</span></p></li>
<li><p><span>Awesome company culture and fun virtual hangouts</span></p></li>
<li><p><span>MacBook and accessories to make you comfortable working from home </span></p></li>
<li><p><span>One day a week in a co-working space in London to spend time with EMEA colleagues and have a change of scenery</span></p></li>
</ul><p><br></p><p><span><strong>EQUAL OPPORTUNITY EMPLOYER:</strong></span></p><p><span>At Guidebook, we're committed to cultivating an inclusive work environment for everyone – and we know that's best achieved, in part, with a diverse workforce. We're working on increasing diversity across the company. If you're looking to join a team that is smart, highly motivated, and also values work/life balance, we can't wait to hear how you can add to our growing culture!</span></p><p><span>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.</span></p><p><span>If you want to help our team do amazing things, then we want to hear from you! Please send us a cover letter and resume.</span></p><p><br></p><p><strong>LOCATION:</strong></p><p><span>London and the surrounding area. We mainly work from home, but head into a co-working space in central London once a week. </span></p><p><br></p><p><strong>COMPENSATION:</strong></p><p>Depending on experience, a reasonable estimate of the current annual salary range for this role is £30,000 to £34,000 base, plus £4,000 to £6,000 in annual commissions.</p><p><br></p><p>If you want to help our team do amazing things, then we want to hear from you! Please send us a cover letter and resume.</p>Customer Success Representativetag:jobscore.com,2024-03-08:/aGwtr97gfae6RCLSaPslSv2024-03-13T17:42:46Z<p><span><strong>ABOUT GUIDEBOOK:</strong></span></p><p><span>Guidebook is a simple yet powerful mobile application builder that lets you create an app in four easy steps with no technical skills required.</span></p><p><span>Thousands of organizations across the globe use Guidebook to create mobile applications for events, university campus open houses, venue guides, onboarding for associations, corporate trainings, and so much more. These apps help people stay organized, connect with their peers, and access more information - but it doesn’t stop there. </span></p><p><span>Guidebook connects people with the resources they need to get the most out of their experience - in person and virtually. Our driven team aims to empower people of all skill levels to create intuitive and engaging mobile apps – and, we believe we can accomplish that while highly valuing balance, togetherness, and fun!</span></p><p><br></p><p><span><strong>ABOUT THE JOB:</strong></span></p><p><span>Customer Success Representative (CSRs) are the resident Guidebook experts, responsible for thoroughly understanding our apps and content management system, providing expert professional services (data entry and consultation), and applying that knowledge towards our customers’ success. We’re looking for people with a proven mix of customer success and technical support skills, who are passionate about keeping clients happy and making sure they have the best service experience of their lives. </span></p><p><span>To help support our clients around the country, this position requires working on Eastern Standard Time (9 am - 5 pm EST).</span></p><p><br></p><p><span><strong>WITHIN 3 MONTHS, YOU’LL: </strong></span></p><ul>
<li><p><span>Achieve a working knowledge of our Builder Content Management System (CMS) and app submission process.</span></p></li>
<li><p><span>Own the support process by answering questions via email, live chat and phones.</span></p></li>
<li><p><span>Collaborate with clients to build incredible content into their apps, and aid in app submission to the Apple and Google Play stores.</span></p></li>
<li><p><span>Help fellow Guidebookers find answers to their technical questions</span></p></li>
</ul><p><span><strong>WITHIN 6 MONTHS, YOU’LL: </strong></span></p><ul>
<li><p><span>Achieve mastery of our Builder CMS and app submission process.</span></p></li>
<li><p><span>Become an expert at supporting our clients via email, live chat, and phone.</span></p></li>
<li><p><span>Continue to own the success process by collaborating with clients to build content into their apps, and aid in app submission to the Apple and Google Play store</span></p></li>
<li><p><span>Write and update technical articles and documents on best practices for usage of our products</span></p></li>
<li><p><span>Analyze customer feedback to create standards for continuous process optimization</span></p></li>
<li><p><span>Work closely with Guidebookers on the Account Management team, to share best practices and ensure clients are maximizing their subscriptions.</span></p></li>
</ul><p><span><strong>WITHIN 12 MONTHS, YOU’LL: </strong></span></p><ul>
<li><p><span>Represent Guidebook at trade shows, conferences, and other events</span></p></li>
<li><p><span>Work closely with cross-functional teams to support high-profile client deployments and partnerships.</span></p></li>
<li><p><span>Research new verticals and generate ideas for expanding Guidebook in different opportunities, including higher education, community centers, and personal events</span></p></li>
<li><p><span>Develop product feature specifications in collaboration with the Product and Marketing teams</span></p></li>
<li><p><span>Interview and hire candidates for the Customer Success team</span></p></li>
<li><p><span>Work to make the rest of your team better because they should be making you better too!</span><span><br></span></p></li>
</ul><p><br></p><p><span><strong>OTHER CHARACTERISTICS OF THE IDEAL CANDIDATE:</strong></span></p><ul>
<li><p><span>Excellent time management and multi-tasking skills </span></p></li>
<li><p><span>Attention to detail and strong organizational skills</span></p></li>
<li><p><span>Ability to work in a high-energy environment; team player</span></p></li>
<li><p><span>Demonstrated problem-solving capability and desire to constantly improve our system</span></p></li>
<li><p><span>Positive and energetic phone skills, excellent listening skills, and strong writing skills</span></p></li>
<li><p><span>Highly proficient with standard corporate productivity tools (email, Microsoft Office, especially Excel)</span></p></li>
<li><p><span>Hardworking, self-motivated, and intelligent</span></p></li>
<li><p><span>Fun to be around. Someone who adds to our dynamic team</span></p></li>
<li><p><span>Willingness to work flexible hours, such as weekends</span></p></li>
</ul><p><br></p><p><span><strong>PERKS: </strong></span></p><ul>
<li><p><span>100% paid benefits: medical, dental, and vision</span></p></li>
<li><p><span>Short term and long term disability</span></p></li>
<li><p><span>Unlimited vacation time</span></p></li>
<li><p><span>401k program with matching benefit</span></p></li>
<li><p><span>Stock options</span></p></li>
<li><p><span>A company culture built on balance, community, and shared success</span></p></li>
<li><p><span>MacBook and accessories to make you comfortable working from home</span></p></li>
<li><p><span>Flexibility to work from our downtown Raleigh, North Carolina office – or fully remote.</span></p></li>
</ul><p><br></p><p><span><strong>EQUAL OPPORTUNITY EMPLOYER:</strong></span></p><p><span>At Guidebook, we're committed to cultivating an inclusive work environment for everyone – and we know that's best achieved, in part, with a diverse workforce. We're working on increasing diversity across the company. If you're looking to join a team that is smart, highly motivated, and also values work/life balance, we can't wait to hear how you can add to our growing culture!</span></p><p><span>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.</span></p><p><span>If you want to help our team do amazing things, then we want to hear from you! Please send us a cover letter and resume.</span></p><p><br></p><p><strong>COMPENSATION:</strong></p><p>A reasonable estimate of the salary for this role is $35,000-45,000 annually, plus an annual variable component up to $2,000, depending on relevant experience.</p>