Division Supervisor

Annual starting wage $70,720 +, DOE

General Statement of Duties

Manages a division of the Juvenile Probation/Parole Department for Canyon County; supervises Juvenile Probation/Parole Officers in monitoring juvenile offenders to assure adherence to court orders; assists in the day-to-day management of the department; performs related work as required.

Classification Summary

The principal function of an employee in this class is to manage a division of the Juvenile Probation/Parole Department, including a group of Juvenile Probation/Parole Officers who are responsible for monitoring

juvenile offenders in compliance with court-ordered terms of probation/parole. Work includes assigning and monitoring cases and assisting in the day-to-day management of the department. A Division Supervisor may also be assigned to fill-in for the Assistant Director as needed. The work is performed under supervision of the Director, but considerable leeway is granted for the exercise of independent judgment and initiative. The principal duties of this class are performed in a general office environment with field work that includes exposure to physical and possible health hazards.

Examples of Work

Essential Duties and Responsibilities

• Supervises a group of probation/parole officers in the monitoring of juvenile offenders in compliance with court-mandated terms of probation or parole;
• Assigns cases to officers and monitors caseloads;
• Trains, supervises and evaluates staff in their performance;
• Serves as a coach and teacher to develop probation/parole officers;
• Conducts ride a-longs regularly with probation/parole officers to observe their performance and case management;
• Reviews incoming cases from other states and counties to ensure proper documentation;
• Coordinates with the leadership team to create, implement and monitor departmental policies and procedures, department goals, priorities, budget and personnel;
• Responds to inquiries, complaints and requests for information from the public, agencies, schools and other departments or organizations;
• Coordinates with the Idaho Department of Juvenile Corrections to collaborate for treatment programming, and re-entry programs and services for juveniles returning to the community;
• Coordinates with attorneys, court officials, school officials and others to monitor juveniles and address specific needs of each case;
• Coordinates and facilitates multi-agency screening teams for the purpose of developing case plans and making recommendations to the Court for court ordered mental health assessments or commitments to the Idaho Department of Juvenile Corrections;
• Coordinates with treatment providers and group facilitators to ensure treatment programs and services are available to juvenile offenders and their families;
• Monitors division activities for compliance with state and county procedures, policies statutes, codes and standards;
• Monitors probation officers time management, ensures proper use of their calendar and time, and reviews and approves timesheets for accuracy;
• Attends Court hearings and makes recommendations regarding a juvenile’s placement and probation conditions;
• Monitors probation/parole officers record keeping and reporting, database management, and case management;
• Assists with the management of payments received at Juvenile Probation and deposits;
• Conducts monthly one on one meetings with probation/parole officers to review cases, providing support and counsel to officers;
• Conducts quarterly audits of probation/parole officer caseloads to ensure compliance with department policies and procedures, state and federal requirements;
• Keeps the Director informed of staff’s performance;
• Performs all work duties and activities in accordance with County policies, procedures, and safety practices.

Other Duties and Responsibilities

• Performs the duties of Juvenile Probation/Parole Officer, as needed;
• As a Division supervisor, may be assigned the duties of the Assistant Director, as needed;
• Requires flexible schedule and non-traditional work hours;
• Requires to be on-call as needed;
• Performs other related duties as required.

Knowledge, Skills and Abilities

Knowledge of:

• Employee supervision, training, and evaluation methods and techniques;
• Human and criminal behavior;
• Adolescent development;
• Interviewing, counseling, and investigative techniques applicable to case monitoring;
• Idaho and County statutes, laws, codes, and regulations governing juvenile arrest, detention, and probation/parole;
• Court practices and procedures;
• Interpersonal communication skills and techniques;
• Departmental programs, policies, procedures, and operations as applied to the work performed;
• Various evaluation and treatment programs, social and service agencies, and other community resources available to offenders;
• Operation of standard office equipment, including a personal computer;
• Operation of specialized record keeping, reporting, and data processing software.

Ability to:

• Plan, organize, delegate and monitor staff caseloads;
• Lead and manage a major division of probation/parole and supervise a large staff;
• Supervise, train, evaluate, and discipline employees;
• Gather and analyze facts and evidence and draw logical and objective conclusions;
• Readily adapt to changing work situations and assignments;
• Maintain a professional demeanor during stressful, volatile, and hostile situations;
• Compile pertinent data and prepare clear, concise, and accurate reports;
• Communicate effectively, both orally and in writing;
• Establish and maintain effective working relationships with employees, supervisors, assigned offenders, service providers, other County employees, defense and prosecuting attorneys, the public, and other County and state agencies;
• Respond to citizen requests in a courteous and effective manner;
• Implement and monitor compliance with policies and procedures and applicable state and County laws, statutes, ordinances, standards, and guidelines;
• Understand and follow oral and/or written policies, procedures and instructions;
• Make sound and reasonable decisions in accordance with laws, codes, regulations, and established procedures;
• Operate standard office equipment, including a personal computer and applications appropriate to assigned duties;
• Operate specialized equipment such as electronic monitoring and personal defense devices;
• Perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
• Perform multiple tasks, including handling interruptions, and return to and complete tasks in a timely manner;
• Perform time management and scheduling functions, meet deadlines, and set project priorities;
• Maintain offender and Department confidentiality;
• Demonstrate integrity, ingenuity, and inventiveness in the performance of assigned tasks.

Acceptable Experience and Training

• Bachelor’s degree in criminal justice, behavioral or social sciences, or related field; and
• Five (5) or more years’ experience in probation monitoring, social service, or court-related behavioral services is required; and
• Previous work experience that demonstrates effective leadership, management and supervisory skills; or
• Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work;
• Must successfully complete a background investigation through the National Crime Information Center (NCIC)

Special Qualifications

• Idaho POST certification;
• Idaho driver’s license.

Essential Physical Abilities

Disclaimer:

To perform this job successfully, an individual must be able to perform the primary job responsibilities satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice.

Canyon County is an Equal Opportunity Employer. Employment decisions related to recruitment and selection are made without regard to race, color, religion, sex, national origin, age, disability or genetics.

Juvenile Probation Disqualifiers

Listed below are a number of behaviors which may disqualify an applicant from consideration for employment.

Involvement with Illegal Drugs

Automatic disqualification for use of marijuana/THC, regardless of its form, within the last one (1) year. This includes the use of cannabis, hashish, hash oil, and THC in both synthetic and natural forms.

Automatic disqualification for use of any other illegal drug in the past three (3) years.

Unlawful prescription drug use in the past three (3) years.

Any illegal intravenous drug use.

Manufacturing, selling, offering to sell, distribution or transporting for sale any illegal drugs within the past three (3) years.

All drug use and involvement will be considered on a case-by-case basis.

Driving Record

Automatic disqualification for misdemeanor DUI conviction in the past two (2) years or two (2) or more in the past five (5) years.

Driving history showing a continuing patter of poor decision making will be considered on a case-by-case basis.

Criminal Record

Automatic disqualification for a conviction of any felony crime unless under eighteen (18) and ten (10) or more years prior to application submittal.

Automatic disqualification for conviction of misdemeanor sex crime or crime of deceit within five (5) years of application submittal.

Any misdemeanor conviction for crimes involving domestic battery or violence, child abuse, stalking, or voyeurism.

All misdemeanor convictions will be considered on a case-by-case basis.