Marketing QA Engineer

Marketing QA Engineer 1318663

A leading podcast and audiobook company is seeking a Marketing QA Engineer. The successful candidate will manager A/B testing for marketing efforts and new product features. The ideal candidate has passion for results, a commitment to action-oriented analysis, an attitude that anything is possible, and a relentless focus on the customer. The right candidate will thrive in a highly entrepreneurial, fast-changing, and collaborative environment. The company offers a great work environment!

Marketing QA Engineer Pay and Benefits:

• Hourly pay: $70/hr
• Worksite: Leading podcast and audiobook company (Newark, NJ 07102 - Hybrid)
• W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
• 40 hours/week, 9 Month Assignment

Marketing QA Engineer Responsibilities:

• Coordinate with marketing stakeholder teams and manage A/B testing workflows in Jira to ensure launch-readiness of A/B tests, QA, and post-launch support.
• Perform end-to-end testing of A/B experiments globally to validate proper audience targeting, and confirm intended user experience.
• Design, prioritize and execute detailed test plans to ensure the quality of our website.
• Partner with QA teams and Product to ensure that new features are properly configured and that the supporting customer experiences function as intended.
• Ability to quickly learn and suggest ways to improve QA Process.
• Help maintain accurate and up-to-date documentation for marketers on test plans, guardrails, and best practices for implementation (wikis, process docs, playbooks).
• Work with Customer Care, Marketing, and Technology to help address promotions-related escalations and ensure support requests and customer mitigation are addressed in a timely manner.
• Highlight potential issues and risks to marketing stakeholders and leadership to ensure A/B tests are built in accordance with best practices.
• Track & submit defects for resolution; work with customer service and IT to address escalations, bugs, and support requests.
• Report on QA process findings and escalated issues (issue types, root causes, business impact, time to escalation, path to resolution).

Marketing QA Engineer Qualifications:

• Basic Qualifications:
  • 3+ years of hands-on experience in quality assurance, UX testing, and execution of multichannel campaigns.
  • 3+ years experience in marketing or related technical roles supporting customer acquisition programs — preferably in e-commerce roles with multichannel responsibilities (web, mobile app).
  • Bachelor’s degree in Computer Science, Business, Marketing or a related field of study.
  • Experience in a dynamic and collaborative work environment with teams across different time zones.
  • Experience working directly with business stakeholders and technology teams on requirements gathering.
  • Experience working in Jira or similar project/workflow management software.
  • Technically capable with excellent verbal and written communication skills.
• Preferred Qualifications:
  • Experience with A/B testing methodologies and tools.
  • Experience with Accessibility Testing.
  • Experience with conversion optimization for subscription-based services.
  • Adobe Certified Expert - Adobe Target Business Practitioner.
  • Fundamental understanding of how JavaScript, jQuery, HTML, and CSS can be used to optimize the user experience.