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Housing Specialist

El Monte, CA | Adult Services

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896.  We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation.  Learn more at www.voala.org.

Our Family Solutions Centers provide assistance, intensive case management and supportive services to assist families in achieving housing stability.


The Housing Specialist handles a caseload of families that have accessed the Family Solutions Center.  The responsibilities are summarized as:

  • Conducts comprehensive screenings and assessments with families to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan.
  • Provides service linkages and support systems for families to ensure identified needs are met.
  • Develops support systems to meet family needs; coordinates and facilitates move-in activities, rental negotiations, and service referrals as required.
  • In conjunction with the Program Supervisor, computes rents based on financial information provided and established formulas and guidelines
  • Maintains working relationships with various community property management firms and property owners.


  • Bachelor's degree in social work or related field
  • 1 - 3 years experience working in housing or related field
  • 1 - 3 years experience working in field of homelessness
  • Proficiency with Microsoft Office
  • Valid California driver's license, insurance and reliable transportation
  • Ability to develop relationships with families as well as a wide variety of service stakeholders (schools, health and public benefit agencies)
  • Effective written and oral communications skills; demonstrated mediation and negotiation skills

Additional Requirements:

  • Bilingual (Spanish) helpful
  • 1 - 3 years of experience working with families preferred
  • Database experience (HMIS) strongly preferred
  • Knowledge of resources within the San Gabriel Valley
Position Filled
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