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Family Advocate I (Head Start - North Hollywood)

North Hollywood, CA | Children's Services

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

Through our Head Start and Early Head Start programs, we work with children (ages 2 – 5) and their families to provide the skills, confidence and stable home life necessary for a smooth transition into kindergarten and beyond. Head Start positions are generally Monday through Friday, 7:45 am to 4:15 pm (10-1/2 months per year).


The Family Advocate I works with the Head Start staff to provide children with a learning environment that supports each child’s age-appropriate development and prepares them to be school-ready.  Under direct supervision, the Family Advocate I:

  • Manages a caseload of families; makes regular home visits within established requirements
  • Interviews parent(s) and compiles mandated background information; assists families with identifying family goals
  • Maintains outreach and recruitment to ensure site enrollment of eligible children; Establishes child file; collects, maintains, updates and disseminates information, as needed
  • Ensures parent participation and involvement
  • Provides health-related services to children such as vision and hearing screenings
  • Establishes and maintains contacts with community-based service organizations and resources; initiates and follows-up on referral process in conjunction with families, teachers, and service support staff
  • Actively participates in classroom environment and with parent volunteers; works with a team to ensure safety and security of children
  • Prepares and submits required reports and administrative forms; inputs, retrieves and updates data in the electronic database.


  • Must have a minimum of twelve (12) units in early childhood education or child development
  • Must have high school diploma or equivalent experience working with children at home or in an educational program
  • Must be actively pursuing a Child Development Permit and further education
  • Must have excellent computer skills including strong working knowledge of Microsoft Word and Excel
  • Must be able to effectively communicate orally and in writing
  • Must have first aid and CPR certifications
  • Must have valid California driver’s license and access to dependable automobile with adequate insurance in order to make home visits and/or to travel to different school and office sites
  • Fingerprint clearance required prior to employment

Health Requirements

  • Must have physical examination at the time of employment
  • Must have TB clearance at the time of employment issued within past 6 months; TB clearance must be renewed annually
  • Must be physically able to lift up to 50 lbs, to move quickly and to perform duties requiring squatting and kneeling in order to interact with children in a very busy environment

Additional Requirements

  • Bilingual in English and Spanish (written and oral) preferred


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