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Lead Sales Engineer

San Francisco, CA | Sales

Job Description

About Us:

About the Job:

  • Our Sales team is the central hub for high value customers and prospects across our fast growing business.  
  • Sales Engineers work closely with Twilio’s Enterprise, SMB, and Channel sales teams, providing technical thought leadership for F500 accounts on cloud communications with the Twilio API.  
  • Sales Engineers work closely with customers to understand business requirements, develop the technical sales strategy, and effectively demonstrate how the Twilio API can provide business value.  This job requires 20% travel.  


  • Lead a team of Sales Engineers to gather technical requirements from customers and determine the best way to apply the Twilio platform to address technical challenges.
  • Deliver persuasive presentations and technical demonstrations to prospective customers’ product, engineering, and business teams.
  • Scope and deliver proof-of-concepts as a core component of our enterprise sales cycles.
  • Provide feedback internally to Product Management and Engineering on developing new products and how to improve existing products.
  • Establish technical thought leadership with F500 and Enterprise Accounts.


  • 5+ years experience as a Sales Engineer at a SaaS or Enterprise software company with 2+ years of experience leading Sales Engineering teams.
  • Firm understanding of the technology stacks in the web ecosystem. You are able to prototype a multi-tier web application using more than one set of technologies.
  • You are an strong communicator,  analytical,  and detail oriented.  You can collect data and quickly make decisions about next steps in the technical sales process.  You are comfortable making data-driven decisions.
  • You have a bachelor’s degree in computer science, engineering, or equivalent experience.

Nice to have:

  • A can-do "make it happen" attitude: you are comfortable making decisions with little supervision or direction.

Perks include:

  • Full benefits, including medical, dental, vision and 401k
  • An Amazon Kindle, $30/month to spend on books and a Twilio track jacket after demoing your first Twilio app in front of the company!
  • Pre-tax commuter benefits
  • Catered lunches a few times a week and a weekly team dinner featuring invited technology and entrepreneurial speakers
  • Excellent gear (We ❤ Apple computers and big monitors!)

How to apply:

  • Want to stand out? Sign up and build an app using the Twilio API. Include a link to it in your cover letter. Bonus points for pointing out bugs or things that annoyed you/could be better about the platform.
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