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Director of Channel Marketing

San Francisco, CA | Marketing

Job Description


About Us:

  • Twilio is powering the future of business communications, providing a platform for building modern, communications–enabled applications - light, cloud-based, scalable, and user experience focused. 
  • Nearly 100,000 developers have signed up to be a part of this disruption, building applications for security, privacy, and fraud prevention; customer service and help desk support; sales communications; marketing and lead management; business process and logistics; and business communications and collaboration.
  • Twilio customers include great brands like airbnb, eBay, Hulu, Intuit, LinkedIn, Quora, Sony, SurveyMonkey, Trulia, WalmartLabs, and ZenDesk.
  • We are focused on enabling the DOers and obsessed with making communications-enabled applications simple to build. 

About the Job:

The Director of Channel Marketing is responsible for supporting Twilio’s efforts to build a world-class ecosystem of SI and ISV partners, which are highly strategic to the Company’s long-term direction.  This role is a partner to the Channel Sales organization working side-by-side on strategy, channel enablement programs and co-marketing efforts.  The person in this role will have the opportunity to build the function ground up, defining the role to meet the needs and objectives of the Company. 

  • Role reports directly to the CMO.


  • Ability to build the discipline and team - ground up 
  • Ability to think strategically as well as to act tactically required
  • Must be hands on/player coach in demeanor 
  • Strong in developing processes and making things programmatic
  • Ability to balance multiple requirements in a fast paced/unstructured environment required
  • Must know how to work with sales in the field
  • International experience a must
  • Strong written and public speaking skills required
  • 5 – 10 years of channel marketing experience with at least 5 in a management/leadership role
  • Undergraduate degree in business/marketing and/or engineering; MBA preferred
  • Marketing in a start-up environment required
  • Developer skills a plus

Bonus Points:

  • Software marketing 
  • SaaS/Cloud offering exposure preferred
  • Platform marketing experience a plus
  • Background in telephony a plus



  • Full benefits, including medical, dental and vision
  • An Amazon Kindle, $30/month to spend on books and a Twilio track jacket after demoing your first Twilio app in front of the company!
  • Pre-tax commuter benefits
  • Catered lunches and a weekly team dinner featuring invited technology and entrepreneurial speakers
  • Excellent gear (“We ❤ Apple computers and big monitors — two if you need ’em”);
  • A strong belief in life/work balance

How to apply:

  • Applications without cover letters will not be considered. We need people who can communicate in code and in English.
  • Want to stand out? Sign up and build an app using the Twilio API. Include a link to it in your cover letter. Bonus points for pointing out bugs or things that annoyed you/could be better about the platform.


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