Member Support Specialist
Who we are looking for:
We are seeking an enthusiastic and Human-Powered-centric Member Support Specialist skilled in up-to-date technology and customer satisfaction methodologies. As a Member Support Specialist, you will be responsible for providing exceptional customer service by responding efficiently, accurately and courteously on all consumer interactions with The Clymb through inbound calls, and email correspondence.
The ideal candidate will have a customer friendly demeanor, excellent communication and organizational skills and be passionate about the culture and products represented on The Clymb’s website. You’ve got first hand experience in the customer service industry, all of your friends come to you for their outdoor gear needs and questions- and you’re ready to take your skills to the next level. Bring your passions and inspirational outdoor experiences to The Clymb and help foster a unique online buying experience today.
Headquartered in the modern, progressive Pearl District of Portland, OR, The Clymb is a private retail community - connecting premium outdoor brands with passionate, influential end-users. A dedication to innovation, customer service and brand stewardship have helped us become the fastest growing e-tailer in the outdoor industry. Our dedication to The Clymb’s core values of Growth, Excellence, Authenticity, and Respect are what move us. We never compromise on quality and integrity. The space in which we do business is as important to us as the space in which we play. Our company culture is built on passion and perseverance. We have been ranked as one of Outside Magazines top 50 Best Places to Work, and we provide a unique employee experience. Every benefit and perk we offer is designed around providing our employees with an experience that connects them more tangibly to their passions while providing tools and resources for both personal and professional growth and development.