The Management Representative Intern is responsible for handle inbound calls from customers and partners around the world utilizing our financial services. Our representatives will utilize excellent decision-making, judgment and communication skills while providing exceptional customer satisfaction.
The ideal candidate must be passionate about providing excellent customer service. In addition to financial product knowledge, our representatives will be customer focused, self-motivated, friendly and professional. Our representatives are empowered to identify creative solutions that not only satisfy, but to delight the customer while balancing company and customer needs.
Scope of Responsibilities/Expectations
Specific Knowledge / skills
About Rêv Worldwide
Rêv Worldwide (Rêv) is a US-headquartered company wholly owned by MPOWER Ventures, LP, a socially committed venture fund thatinvests in innovative financial service companies benefitting the underserved. Rêv is dedicated to increasing both the diversity and reach of financial products and services for underserved consumers worldwide.
Rêv is a global network of payment companies linked through a centralized technology platform that powers integrated payment solutions, including card payments, money transfers, mobile payments, bill payments, and remittances. This is the world’s first multi-currency, multi-lingual financial service processing platform linking banks, telecommunication companies, and retail stores to underserved consumers worldwide.
In addition, Rêv has built the largest global branchless banking network of retail partners through which it connects directly to consumers, expecting to reach tens of millions of clients in the coming years through active programs. In more developed countries, this network includeslarge grocery chains, mobile phone stores, government agencies, and other merchants. In less developed countries, Rêv partners with “mom and pop” grocery and convenience stores, distributor networks, vendor kiosks, and “micro merchants” to connect customers to the payment platform.