You are a pre-sales superstar, deeply technical with great customer skills, and know how to successfully work as a trusted advisor to ensure the success of prospects and customers. You have a strong background in data & technology (BS CS or similar) and probably held positions as a DW or BI Developer, using data & BI tools as well as scripting languages, and ideally know how to stand up a Hadoop cluster and run jobs against it.
When it comes to deploying mission-critical enterprise software, you are the expert; this can be demonstrated by a track record of happy, referenceable customers. They appreciate your technical acumen and your diligence; no details about a customer project get by you.
As our key technical advisor and product advocate, you will actively drive and manage the sales process from technology evaluation through customer success.
Working with our exec and sales teams, you will strategize and execute on opportunities, including running technical presentations, meeting with and gathering technical background and requirements from customers and prospects, creating project plans, and managing implementation. You will also be doing customer installs, configuration and troubleshooting, and, possibly, contributing to the product though real-use feedback and field development.
Coming from a technical background, it’s expected that you know your way around a *NIX environment, can understand/tweak Java code, can script command-line tasks, are no stranger to SQL queries, and generally be comfortable swimming in a technically rich environment.
Your communication skills are second to none. You have presented to and handled objections from small to large customer audiences in the past. You have demonstrable experience providing technical leadership with the customer, take pleasure in getting a win-win deal sealed, then know how to follow through to ensure a delighted customer.
Your brain is always firing and you love coming up with ways to continually build trust with your teams, and create more value for our customers. You’ve had previous experience with early stage technologies and enjoy the adventure that comes along with this.
You will become expert in Platfora’s business intelligence (BI) solution, so having BI or data warehouse (DW) experience is a big plus.
Bonus Points For…
Enjoying a friendly and fierce game of ping pong.
Platfora is the #1 native Big Data Analytics platform for Hadoop. Platfora puts big data directly into the hands of line-of-business people through self-service analytics that help them uncover new opportunities that were once impossible or impractical across transaction, customer interaction and machine data. An interactive and visual full-stack platform delivered as subscription software in the cloud or on-premises, Platfora Big Data Analytics is creating data-driven competitive advantages in the areas of security, marketing, finance, operations and the Internet of Things. Leading organizations such as Citi, Comcast, DirecTV, Disney, Edmunds.com, Opower, Riot Games, Vivint and The Washington Post use Platfora.