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Mountain View, CA | Operations

Job Description

About Us:

Kiwi Crate is an innovative eCommerce company that sparks kids’ creativity and curiosity through offline and online materials and inspiration. We offer kids a delightful, engaging way to explore, create, and learn. We offer a subscription service that delivers curated hands-on projects to kids. We take great pride and ownership in the products we build and in the community of parents and kids we serve. We're backed by leading investors and were named one of the "20 Startups to Watch" by Business Insider and "Hottest Companies in Silicon Valley" by Lead411. Our office is located in Mountain View, within walking distance from Caltrain.


As one of our Warehouse leads, this member of our team will be responsible for contributing to the successful daily operations of our factory and warehouse. The role, which reports to the Production and Warehouse Manager, will include but not be limited to:

  • Fulfilling orders in a growing pick and pack operation
  • Packing and shipping individual ecommerce orders via multiple carriers’ software (UPS, USPS, DHL, Fedex)
  • Receiving and logging inbound materials into system
  • Inventory organization, put away and cycle counting as needed to maintain accurate inventory records
  • Working on production line as backup or during final assembly weeks as lead quality control person, which requires excellent attention to detail and quality


As a start-up celebrating creativity and development, we believe and encourage the same in our team.  We seek team players with an infectious positive energy, great initiative, and a get-it-done attitude.  Candidates must thrive in ambiguity and love a rapid pace.  You must have a strong desire to learn and improve.

The ideal candidate has great initiative and operating range, and is comfortable working under high levels of uncertainty.  Required skills include:

  • Self directed, flexible, entrepreneurial, organized and resourceful
  • Positive energy, enjoy a fast pace, a bit of occasional chaos, and not afraid of change and experimentation. Willingness to jump in and do whatever it takes to achieve our goals
  • Must have experience in and understand requirements of startups
  • Experience and understanding of best practices in receiving, inventory management, inventory storage, cycle counting and order fulfillment/pick and pack operations
  • Orientation towards identifying areas for improvement and making suggestions to increase efficiency and quality
  • Demonstrated ability to work under pressure and to set and manage multiple priorities
  • Curiosity and ability to get up to speed quickly on specifics of a new business
  • Quantitative skills that enable you to create and track metrics and inventory.  Willingness to use/develop additional processes as business grows
  • Clear, concise written and spoken communications
  • Excellent interpersonal skills in working with entire staff
  • Minimum three (3-5) years in a process-oriented production environment. BA/BS or equivalent combination of training and experience preferred.
  • Warehouse and factory experience required
  • Knowledge and skill in Microsoft applications & Internet use capabilities.  Experience in Quickbooks or other warehouse systems a big plus
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