We're sorry, but this job has been closed. See other open jobs at Jama Software

QA Manager

Portland, OR | Engineering

Job Description

Jama Software is revolutionizing how the world innovates and delivers products. Join us, and you will have the chance to develop software that solves ridiculously complex problems and the first truly end-to-end product-delivery SaaS platform. At six years old, Jama is making a mark, with recognition from top industry analysts (the Gartner Magic Quadrant for application life cycle management) venture funding and numerous awards. Leading companies worldwide, including SpaceX, the Department of Defense, VW, Time Warner, GE, United Healthcare and Amazon.com, use Jama to increase the return of investment of R&D, out-innovate their competition and deliver business value

We are hiring a Quality Assurance Manager.  Reporting to the VP of Engineering; this position will lead the team responsible for quality assurance testing, test automation and performance testing for Jama to ensure quality deployments while balancing risk with time to production. This person will be responsible for working closely with the rest of engineering to define and sustain a Quality Assurance vision that incorporates quality assurance standards, performance testing approaches, and automation strategies and frameworks.  This person is responsible for a strong QA team with processes that can scale to handle more products, frequent and shorter QA cycles, customer development projects, maintenance releases and integrations, for both SaaS and on-prem environments.  This person must be flexible in testing approach for the fast-moving, lean/agile environment in Jama engineering.


Expectations for a top candidate in this role include (but are not limited to):

Leadership Expectations: Jama expects our leaders to inspire their teams to achieve outstanding results; providing ongoing feedback, setting clear expectations on goals, projects and deliverables. The Quality Assurance Manager will be a front line leader to their team and partner with teams across the company to ensure we are delivering the a world-class product for our customers.

•  Provide leadership, mentorship and technical expertise to the Quality Assurance team.

•  Partner closely with Development Management, Product Management and customers on the product roadmap and business goals to ensure Quality is aligned to Jama’s strategy.  Provide technical input and coordinate appropriate resource workloads across the team.

•  Lead development projects as the Project Manager and Release Manager, as well as work closely with product development teams on product integration, estimation, compatibility and user experience.

Define and Execute on a QA Strategy: Define and execute on a vision around agile testing methodologies and progressive QA best practices. Ensure high quality deployments in suitable timeframes for both SaaS and on-premises environments.

  • Build strong relationships and partner with development, product, support and other cross-functional teams to define, standardize and apply the QA strategy, tools, sprint goals and deadlines. Maintain a solid understanding on how the QA strategy and processes will impact other teams.
  • Define and manage release management strategy including release plan, schedule and identified resources, both within QA and cross functionally.
  • Define and implement a test automation strategy that reduces manual testing and regression testing improving the quality of a release and the ability to release more often.
  • Define and drive performance testing focused on maintaining uptime percentages and keeping down latency for internal and external systems. Identify a strategy for maintaining consistent QA environments, providing as much uptime for testing as possible.
  • Build a strong suite of QA metrics that will drive a more data driven approach, comprehensive bug tracking and reporting. Ensure timeline completion of testing and establish regular cadence for measurement/reporting.

Basic Qualifications:


  • Bachelor degree in Information Architecture, Design, Computer Science, Engineering or related field
  • Deep understanding of quality assurance techniques, frameworks and methodologies for web based applications. Ability to find innovative solutions and evolve beyond conventional QA approaches.
  • Experience managing a QA team within software engineering, at least two years management experience expected.
  • Excellent coach and mentor with proven track record of leading high performing teams through setting clear expectations and providing regular, consistent feedback.
  • Desire to create extraordinary customer experiences.
  • Excellent communication skills, both verbal and written, are critical. Ability to develop and maintain strong, effective relationships across the organization.
  • Able to thrive in a dynamic, fast paced environment where new challenges are consistent.
  • Experience with QA tools for test automation and performance testing including JUnit, Selenium 2.0, Mobile automation testing tools and JMeter
  • Agile or lean experience required
  • Experience in both SaaS and on-premises environments
  • Experience with virtualization/cloud computing with experience using Amazon Web Services a plus
  • Security related testing and experience with code analysis tools is a plus


How To Apply

Please submit your resume and cover letter telling us why you’re interested in working for Jama by clicking on APPLY NOW.

More About Jama

We bring together energetic entrepreneurially minded individuals to build amazing products used by people all over the world. As a team, we’re really excited about what we’re accomplishing.  Founded in 2007, we are one of the fastest-growing enterprise software companies in the United States, growing from 200 to more than 600 customers over the past two years, achieving a nearly impossible third year on Inc 500’s fastest growing list (less than 2% of companies accomplish this).  Jama Software made Forbes’ most promising companies list in 2013 with $10 million in sales with just 65 employees. Twenty of the Fortune 100 companies use our product delivery solution to execute complex projects, increase the value of R&D and bring great products to market.

Our philosophy at Jama is simple: you cannot revolutionize the way global companies innovate with anything less than an all-star team. We believe in smart, driven people who have a proven record of success and have great potential to grow. We believe that collaboration supercharges the performance of people resulting in a dynamic workplace, the best outcomes for our clients and continuous improvement in what we do.  In addition to industry-leading salaries, 401(k)s and stock options, Jama offers medical, dental and vision coverage for you and your family. We offer a casual office environment with bagel Tuesdays, monthly lunch and learns, and a stocked kitchen, along with flexible hours and a commitment to work-life balance.

Jama Software is an Equal Opportunity Employer. Qualified applicants will be considered without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable law.

Position Filled
Not the right job?
Describe your perfect job
Join our Talent Network »