Join Hobsons, the leader in the business of delivering solutions that support education professionals in the preparation, recruitment, management, and advancement of students! Hobsons provides Web sites for students, as well as marketing solutions, enrollment technology, and student retention solutions for schools. Hobsons empowers education professionals with the tools they need to help students make the best decisions throughout the educational process.
Technical Support Specialist
The Technical Support Specialist will play a critical role in supporting Hobsons’ internal business units and technical infrastructure in the Arlington, VA office. This position will play a key role in the overall success of the team by maintaining all internal personnel, performing upgrades (hardware and software), and deploying new installations. The successful candidate will demonstrate a commitment to customer service, an intimate knowledge of desktop computing, and an interest in learning.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Proprietary company records, processes and data, and other confidential and sensitive information.
Typical office working conditions.
USUAL PHYSICAL DEMANDS
The following are typical physical demands for performing the essential functions of this position. They are not job qualification standards, but are used to identify reasonable ADA accommodations for an otherwise qualified employee or job applicant.
While performing duties of this job, the employee frequently sits for periods of time while performing administrative tasks, and regularly stands and walks. Employee converses verbally with others in person and by telephone. Vision demands include close, relatively detailed vision when entering and working with data, and using a computer screen.
An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate the required knowledge, skills, and abilities. An example of an acceptable qualification for this position is:
Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.