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Dealer Trainer - Miami, FL OR Orlando, FL

Miami, FL | Tier III Support

Job Description

Today, close to 18 million visitors come to Edmunds.com each month to do research and get advice including our True Market Value®, True Cost to Own® and our recently launched Price PromiseSM product which offers an instant, locked-in price that the dealer will honor. They're also contacting us for Edmunds Live Advice - the only free advice line and chat service for car shoppers provided by a company with nothing to sell.

Edmunds.com has transitioned to become a shopping site to give car shoppers a simpler buying experience.  From our uniquely trusted position, we continue to work to make it easier for car shoppers to buy and for dealers to sell.

Sure, we've got great data, reviews and advice, but our most cherished assets are our enthusiastic employees and progressive corporate culture.  We've been recognized as a top workplace by BusinessWeek, the Wall Street Journal, as well as the LA Business Journal.  If you’re interested in learning more and joining our mission, we'd love to hear from you!


The Dealer Trainer will be a critical member of the Edmunds team with primary responsibility for training and supporting our Premier Dealer clients. The Premier Dealer Program is an exciting new and growing advertising program that gives automotive dealers the opportunity to be exposed to and connect with the 18 million vehicle shoppers that visit Edmunds.com on a monthly basis.

Key activities of the Dealer Trainer include development and delivery (both on-site and through webinar-based training sessions) of effective presentations and demos for dealers and our sales team to improve their understanding of and performance on all of the Premier Dealer products.  Successful Trainers will thrive in a fast paced environment and make the dealers and the sales team members they work with more successful. This individual will need to keep up with development of new products, system enhancements and training materials in order to act as a product and process expert.

What you'll do:

  • Develop and deliver in-dealership and webinar-based education sessions to Premier Dealer clients
  • Maintain an in-depth knowledge of all Edmunds products, and regularly provide dealer feedback to Sales and Product Development teams
  • Participate in the development of new training programs/content, ensuring all training materials maintain a consistent appearance and quality representative of our brand
  • Develop and deliver dealership training documentation (agendas, reports, recaps, communications) recording all activities in Salesforce CRM
  • Support Field Sales Team with sales and retention efforts

What you'll need:

  • 5+ years of relevant work experience with 3+ in a training position with a proven track record of success
  • Outstanding presentation skills
  • Willingness and ability to commit to ongoing travel; up to 70% travel (day and overnight trips)
  • Demonstrated skills and experience presenting educational information to both large and small audiences in an engaging and interactive fashion
  • Ability to coach and motivate others
  • Exceptional listening skills and the ability to problem solve
  • Detail oriented individual with the ability to speak and write with excellent English grammar, spelling, enunciation, organization of thought, conciseness and clarity of expression sufficient to communicate complex concepts
  • Automotive industry experience preferred
  • Experience with Salesforce CRM a plus





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