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Platform Operations Manager

Redwood City, CA | Engineering

Job Description

Badgeville, Inc., is looking for a Platform Operations Manager. Are we looking for you?
We build the leading SaaS platform for gamifying and measuring behavior across the web, mobile, and applications, serving tens of millions of requests per day. You’ve been a leader in hosting a mid- to large-scale hosted platform, have had proven success driving full-lifecycle process and automation for hosted runtime programs, can do the work as well as delegate it to others, and you know your stuff. This just might be a match. Our motivated, talented operations team supports and helps build our cloud- and data center–based SaaS company. We’re growing fast. We need a leader for this team who can keep us rock-solid and move our infrastructure forward as quickly as we are. Someone who’s smart, passionate and who wants to be in the lead every day.

Why would you want to be our Platform Operations Manager?
We sit right at the spot where websites, mobile apps & enterprise SaaS smack full-speed into big data analytics. Gamification is the big idea of 2013 and it’s only getting bigger. At Badgeville, you’ll be surrounded by the speed and flexibility of a start-up team while working to support some of the world’s biggest companies. Do you love brand-new offices featuring overstocked kitchens, games & outings, bike & jogging paths, unbeatable views and ridiculous gyms with climbing walls? Sure — we’ve got all of those. But you want all of that while you get to work with the latest systems in one of the hottest emerging markets around. You want to be in a position where the way you lead your team determines how the company performs every day. That’s why you want to be at Badgeville.

Responsibilities:


  • Lead the operations team supporting and growing our cloud- and data center–based SaaS company
  • Drive process, frameworks and diagnostics to optimize and automate operations infrastructure
  • Manage and drive monitoring solutions and relationships with vendors
  • Drives platform scaling and growth planning
  • Work closely with development to design software and hardware solutions optimized for our products

Requirements:


  • Previous leadership role hosting a mid- to large-scale hosted platform
  • Ability to be hands-on, personally performing as well as delegating day-to-day operations tasks
  • Strong knowledge of systems, networking, distributed data/processing and Linux
  • Proven success driving full-lifecycle process and automation for hosted runtime platforms
  • Good working knowledge of Ruby, Engine Yard, AWS and Mongo preferred

Benefits/Perks


  • Competitive Salary
  • Stock Options
  • Full medical, dental & vision benefits
  • Brand-new office space bursting with tasty treats, games, and jogging/bike paths
  • Fully paid gym membership (for code-crushing forearms)
  • Company-provided CalTrain pass
  • Lots of fun team events & outings

About Badgeville
Badgeville, the Behavior Platform, makes it easy for business leaders, marketers and innovative technologists to use smart gamification techniques to increase user loyalty and engagement across eCommerce, Media & Entertainment, Health, Education, Services and Enterprise web & mobile experiences. Using Badgeville, brands can reward users with real-time achievements and reputation, while at the same time driving user behavior, achieving specific business goals, and measuring and optimizing user engagement. Badgeville customers include Samsung, CA Technologies, X.Commerce, NBC, Bluefly, Interscope Records, Deloitte Digital, and The Active Network. Founded in 2010, Badgeville is based in Redwood City, CA, with offices in New York and Europe.

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