Inside Sales Representative at Tapjoy in Santa Barbara, CA

Tapjoy is looking for an experienced Inside Sales Representative. The Inside Sales Representative will work cooperatively with outside sales and other members of the distribution team to grow existing customers, create new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction.  Essential duties and responsibilities may include, but are not limited to, the following as additional roles and/or focus will be needed as the company and department continues to grow and evolve:

• Continually prospect for new clients via cold calling, emails and networking
• Manage prospecting timelines, deadlines, and proactively execute on follow-up
• Generate new and repeat sales by providing product and technical information in a timely manner
• Determine customer requirements and expectations in order to recommend specific products and solutions
• Recommend alternate products based on cost, availability or specifications
• Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability
• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items
• Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
• Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint
• Setup and maintain customer files
• Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software
• Ad hoc projects depending on needs of sales team

Requirements:

• Bachelor’s Degree
• Proven ability to independently manage and develop ongoing client relationships, with an emphasis on up-selling additional services
• A track record of success in managing a sales plan
• Experience determining customer requirements and presenting marketing solutions
• Excellent communication and interpersonal skills
• Ability to operate independently with minimal supervision
• Ability to work cooperatively and collaboratively with all levels of employees and management
• A mature, self-motivated person with a positive, professional attitude
• High capacity to operate effectively in turbulent startup environment
• Progressive, consistent work history and excellent references

So...why would you want to work for Tapjoy?

The real question is...why wouldn't you?

• We are a small company doing very big things
• We value innate intelligence, the curiosity to learn more, and the ability to solve problems - and we provide a ton of autonomy in which to do this
• The mobile app space is a large opportunity and will continue to grow.  We've done well so far and we clearly see where we need to go - and now we need your help to get there

About Us:

Tapjoy is a mobile advertising and monetization platform whose unique Mobile Value Exchange model allows users to select personalized advertisements with which to engage for virtual rewards or premium content. Tapjoy helps unlock mobile joy by empowering more than 750 million mobile users who choose to watch videos, subscribe to services, install applications and participate in other types of advertisements in exchange for virtual rewards they can use in their favorite apps. Tapjoy’s turnkey in-app advertising platform helps developers acquire cost-effective, high-value new users and monetize their applications, while its powerful advertising marketplace lets brand advertisers reach a global mobile audience spanning more than 20,000 applications. Tapjoy is backed by top-tier investors, including J.P. Morgan Asset Management, Rho Ventures, North Bridge Venture Partners, InterWest Partners and D.E. Shaw Ventures. Headquartered in San Francisco, the company also has offices in New York, Boston, Los Angeles, Chicago, Atlanta, Santa Barbara, London, Paris, Dusseldorf, Beijing, Seoul and Tokyo. For more information, please visit www.tapjoy.com.