Want to be a part of the next big internet success story?
Want to be a tech pioneer alongside artists, athletes, musicians, and talent from around the globe?
Then you want to be at Slide.

About Slide:

We are the #1 developer of applications on social networks.

• Our applications, like Slideshow, FunSpace, SuperPoke! and Top Friends, are as technically deep and sophisticated as they are popular.
• Our 155+ million users make us one of the top 10 web properties in the world; that's serious scale.
  
• Slide was launched by Max Levchin, who co-founded and sold PayPal for $1.5 billion.

Responsibilities:

Slide is looking for a part-time customer support rep who will be monitoring web discussion forums, responding to tier 1 customer emails from customers, and investigating issues. Candidate will work approximately 15-20 hours per week and may be required to work weekends. This is a temporary contract position.

•  Monitor web discussion forums
•  Respond to tier 1 customer emails
•  Investigate and troubleshoot issues reported by customers
•  Log reproducible bugs reported by customers into bug tracking system
•  Recording customer feedback
•  Work from home, but must be able to come into the office on occasion (Bay Area candidates only)
   

Requirements:

• At least one year of email based customer support. Website support preferred
• Must be familiar with online social networking sites like Facebook, MySpace, etc.
• Must have excellent organizational skills, creative stamina, and abilityto problem-solve
• Highly motivated and excited to work in a demanding start up environment
• Superb writing and communication skills. Fluency in Spanish preferred but not required
• Attention to detail
• Familiar with customer and bug tracking systems (Trac and RequestTracker preferred)
• Familiar with Microsoft office applications
  

Bonus:

• Fluency in Spanish