Slide is the world's leading community-driven entertainment company. We offer millions of people worldwide the ability to communicate, engage and have fun with one another within the context of relationships they build on social networking sites such as Facebook and MySpace. Our users can create their own masterpieces with virtual jelly beans, care for their online Pets, or send virtual gifts to friends.
Our portfolio of products include fun applications and virtual communities such as Slideshow, SuperPoke!, SuperPoke! Pets, Top Friends, FunSpace, Rock Riot, SuperPocus: Academy of Magic and Top Fish.
Slide was founded in 2005 by PayPal co-founder Max Levchin and is backed by Mayfield Fund, Blue Run Ventures, Khosla Ventures and Founders Fund.
Do you spend an insane amount of time on social networks?
Would you welcome the opportunity to represent and advocate on behalf of users around the world?
Do you want to help shape products used by hundreds of millions of people around the globe?
Fantastic! Slide is looking for a Community Manager to help make sure we continue to deliver what our users want.
Responsibilities:
As the Community Manager for a Slide application, you are responsible for growing a thriving community of passionate users from the ground up. You will do this through outreach efforts, engaging users through creative campaigns and contests, answering their questions, and using creative tactics to make users feel welcome in our community. We rely on you to tell us everyday what our users are doing, what they like, what they don’t like. Specific responsibilities include:
- Responding to questions and addressing concerns on a personal level both 1-to-1 and one-to-many, while being able to scale for high volume of contacts.
- Ideation, planning, implementation, and execution of creative programs and contests to engage users and build product and brand loyalty.
- Execution and analysis of campaigns and promotions to grow, engage, and retain our user base.
- Soliciting and interpreting user feedback and translating that into actionable product/feature recommendations.
- Ownership of all public points of contact (profiles, personals, fan pages, blogs, forums). This may include building these from scratch.
- Reporting on user activity and behavior in a data-driven way.
- Coordinating and mobilizing evangelists to drive new and sustained activity with the product.
Requirements:
- Love helping people and find it rewarding to assist others in finding solutions.
- High degree of intellectual curiosity. You should have a demonstrated ability to learn fast and complete simultaneous priorities.
- Excellent written and verbal communication skills with the ability to adapt tone and writing style to fit the circumstances and situation (feel free to submit links to work).
- Strong analytical skills and a proven ability to understand users. You should be able to spot patterns and derive meaningful user insights from both quantitative and qualitative data.
- Someone who can work both independently and as a strong contributor to a team.
- Creativity to devise campaigns for strengthening community among all users.
- Comfortable being measured on numerical goals and targets.
- BA/BS degree.
- 1-2 years experience in community work for a consumer facing application or website.
Bonus:
- An early adopter in the use of social networks. You were on Facebook from the very beginning. Before that, you were on MySpace. You might have even been on Friendster. You’re definitely on Twitter.
- Marketing background.
- Deep understanding of social network structures.
More information:
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