Technical Superhero Agent at OSTCS in Covina, CA
Onshore Technical & Customer Services (OSTCS) is an exciting company who's sole focus is to bring jobs back to the United States. Our team is revolutionizing the concept of Outsourced Technical & Customer Services.
Provide technical support by resolving computer problems via remote desktop, email, phone and other electronic medium.
Configure computer equipment such as Internet connections or configure software to connect to Internet application servers.
Provide training and assistance to help clients learn how to use client software products and services.
Problem analysis and resolution for technical issues.
- Problem Solving and Troubleshooting Computers
- Excellent Customer Service Skills
- Must be positive and fun to work with
- College Degree (special consideration given for degrees within technology)
- A+ , Network+ , MCSE , or other technical certification
- Call Center Experience
- A Fun and Unique Company Culture
- Full Time, Part Time, and Weekend Shifts
- Contributory Medical Benefits After 90 Days