Receptionist at NWH Management in Charlotte, NC
NWH Management works with our clients to extract the highest return on investment from every dollar spent on applications as a service, business continuity and technology infrastructure. From strategic planning to implementation, and optimization, we have the people, processes and expertise to help you attain your goals. Through this process our customers are ensured a successful and cost effective result.
We are looking for a Receptionist. Candidate will be responsible for routing all incoming switchboard calls, greeting visitors, and providing basic administrative support to the Office staff.
This position requires extensive interaction with all levels, departments and customers. Crucial to the Receptionist's position is a polished and professional appearance and demeanor and the ability to interact and communicate well with a wide variety of personalities.
While there are established key activities for this position, the ability to deal with the unexpected in a calm, professional manner is important, whether it be a difficult caller, an unexpected visitor, or an emergency situation.
•Handle and route phone calls in a courteous and professional manner.
•Greets visitors in courteous and professional manner, ensuring that wait time in reception area is minimal.
•Manages reception e-mailbox and notifies landlord of all guests/visitors.
•Make temporary key cards for guests, contractors and employees.
•Run weekly report of expired temporary key cards. Follow up with cardholder to retrieve card.
•Coordinates the scheduling and ongoing training for back-up receptionists
•Performs miscellaneous tasks include the handling of discount sales programs, ordering name plates, keeping the reception area tidy, etc.
•Other duties as assigned.
•High School degree or equivalent.
•1+ years of related experience a plus, in comparable environment.
•Basic PC skills, including Word and Excel.
•Moderate typing skills (45 wpm).
•Good verbal and written communication skills.
•Pleasant and friendly manner