Careers at Loyalty Lab, Inc.

Loyalty Lab, Inc. HR Careers at Loyalty Lab, Inc. Loyalty Lab, Inc. 2012-02-07T04:35:13Z tag:jobscore.com,2009-07-15:/b7cdvoCyKr3QlHeJe4aGWH Data Integration Engineer tag:jobscore.com,2011-07-29:/bmeQ2kUHGr4ltIeJe4bk1X Professional Services Group, PSG San Francisco, CA Full Time 2011-07-29T19:23:53Z

About Us: Headquartered in Palo Alto, California, TIBCO Software Inc. (NASDAQ:TIBX) provides enterprise software that helps companies achieve service-oriented architecture (SOA) and business process management (BPM) success. With over 3,000 customers TIBCO has given leading organizations around the world better awareness and agility–what TIBCO calls The Power of Now®. TIBCO Loyalty Lab, Inc. is a rapidly growing San Francisco-based supplier of hosted multi-channel loyalty systems. Loyalty Lab’s suite of powerful SaaS (Software as a Service) marketing solutions allows clients to create and manage loyalty and relationship marketing programs without any commitment to software or hardware. Our offices are conveniently located downtown near BART and other transit hubs. Responsibilities: Data Integration Engineer Responsibilities: <ul> <li> • Serve as the primary data integration technical resource for new client implementations • Create and develop required scripts for implementations, including pipeline development (import and export files) • Serve as the primary API SME to support client usage • Facilitate data integration process from program kickoff to production launch • Compose and maintain all DI artifacts related client implementations • Design and implement custom client requirements on a professional services basis </li> </ul> Requirements: <ul> <li> Required Skills: • Extensive SQL knowledge. (Candidates will be tested) • Experience in file manipulation (shell utilities or scripting languages such as Perl, Python, etc.) • Proficiency with regular expressions. (Candidates will be tested) • Strong written and verbal communication skills. Candidate must be comfortable interacting with clients via email, telephone, and in-person meetings • Ability to balance competing priorities, while never losing track of overall responsibilities • A BS or MS from a tier one university, plus 0-3 years of work experience (or just be really, really smart) • A strong resistance to take shortcuts which significantly compromise quality, with the ability to produce deliverables quickly is essential. • Excellent problem solving skills (be prepared to cite specific examples) • Strong familiarity with XML, XSLT, XSD • Familiarity with OOP and design patterns • The ability to gather requirements and translate them into formal specifications. • Possess a professional and cooperative attitude, and the ability to stay focused in high stress situations • T-SQL flavored SQL experience • Understanding of architecture and development methodologies of n-tier systems • Experience with SOAP based APIs • Experience gathering specifications • Can-do attitude </li> </ul> Bonus Points: <ul> <li> Desired Skills: • Experience with professional services organization • Experience with large multi-terabyte databases • C# / .Net experience • T-SQL flavored SQL experience • Understanding of architecture and development methodologies of n-tier systems • Experience with SOAP based APIs • Experience gathering specifications • Small company experience a plus </li> </ul> Perks: base salary, variable bonus, 3 wk vacations; sick time; 401K.

.Net Developer, PSG tag:jobscore.com,2011-06-02:/cStwyiJlur4jMaeJe4bk1X Engineering San Francisco, CA Full Time 2011-06-02T01:14:32Z

Senior Account Executive tag:jobscore.com,2011-05-28:/ankyVmIler4jsfeJe4bk1X Sales Chicago, IL Full Time 2011-05-27T22:31:23Z

About Us: TIBCO Software Inc. (NASDAQ: TIBX) is a provider of infrastructure software for companies to use on-premise or as part of cloud computing environments. Whether it’s optimizing claims, processing trades, cross-selling products based on real-time customer behavior, or averting a crisis before it happens, TIBCO provides companies the two-second advantageTM – the ability to capture the right information at the right time and act on it preemptively for a competitive advantage. More than 4,000 customers worldwide rely on TIBCO to manage information, decisions, processes and applications in real time. Learn more at <a href="http://www.tibco.com/" target="_blank">www.tibco.com</a> TIBCO Loyalty Lab, Inc. is a rapidly growing San Francisco based supplier of hosted multi-channel loyalty systems. TIBCO Loyalty Lab’s suite of powerful SaaS (Software as a Service) marketing solutions allows clients to create and manage loyalty and relationship marketing programs. We can implement programs faster, in less than 3 months, and have up to a 40% pricing advantage because of our innovative, proven platform. Responsibilities: <ul> <li> TIBCO Loyalty Lab has an immediate opening for a Sales Account Executive/Sales Engineer based out of Chicago, Minneapolis, or Cincinnati. In this position the Sales Account Executive/Sales Engineer will serve as the primary lead in developing, motivating and accelerating sales. Must have a proven track record in qualifying opportunities, building pipeline, supporting sales as sales engineer & expanding sales within existing relationships. The Sales Account Executive/Sales Engineer will be responsible for working with a wide variety of prospects & customers to identify and expand tactical application configurations, as well as assist TIBCO Loyalty Lab Sales Executives to succeed with new deals. Leading up to launch, the Sales Account Executive/Sales Engineer will shift their role to accelerate revenue success: Pipeline conversion, tactical fit, RFP management, presentations and relationship management across all levels including the C-suite. Must have a proven ability to be a self-starter for Sales plans, progress tracking, clear resolution steps and date management. The Sales Account Executive/Sales Engineer will serve as a key member of a rapidly growing sales team. After sell-in, the Sales Account Executive/Sales Engineer will act as a client advocate and leverage that relationship to capture added revenue and added reference-based sales pipeline. </li> </ul> Requirements: <ul> <li> In addition to the above, the candidate must have the following qualifications: • At least 5 years experience providing exceptional sales results in the TIBCO Loyalty &/or Marketing Community. • Able to manage many relationships in parallel and demonstrate a "grower" sales approach. • At least 4 years experience in complex software sales, ideally for a SaaS type product. • At least 2 years experience with marketing automation, ideally in the Retail, CPG, Financial Services areas. • Exceptional communications skills, both written and verbal. • Experience in collaborating with both professional services and software development teams to accelerate and maximize sales success and efficiencies. The ideal candidate should be comfortable with technical sales and strategic, consultative selling. Prior experience with large service providers a plus. The position is based out of the Chicago, Minneapolis, or Cincinnati area, with travel required to your clients in the US. The position requires immediate availability. References for current or recent clients you have provided these services for will be required. </li> </ul> Bonus Points: <ul> <li> Please list your harder requirements and "nice to haves" here. This section should be keyword-rich - i.e. please include the keywords you anticipate that job seekers will use to search for jobs on job boards.</li> </ul> Perks: Full medical/dental, stock, salary, commissions, 3 weeks vacation

Account Executive - Technology Sales tag:jobscore.com,2011-03-04:/c9dvForQ8r4lVBeJe4bk1X Sales San Francisco, CA Full Time 2011-03-05T00:44:49Z

TIBCO Loyalty Lab has an immediate opening for an Account Executive based in San Francisco. TIBCO Loyalty Lab sells loyalty and customer relationship management solutions to consumer-facing brands. In this role, you will sell into the business and technology groups of large companies in verticals such as retail, CPG, travel, hospitality, financial services and e-commerce. We are looking for someone who can quickly understand the business needs of a senior executive and show how our products and services are the superior solution. (The title may say Account Executive, but we are really looking for people who can close the initial deal.) The AE will be responsible for working with a wide variety of prospects to identify and develop opportunities, secure RFPs and coordinate responses, and manage deals to closure across all levels including the C-suite. In addition to the above, the candidate must have the following qualifications: <ul> <li> At least 5 years experience providing exceptional sales results in the Loyalty and/or Marketing community.</li> <li> Able to manage many relationships in parallel and demonstrate a "hunter" sales approach.</li> <li> At least 3 years experience in complex software sales, either onsite or SaaS.</li> <li> Exceptional communication skills, both written and verbal.</li> <li> Exceptional face-to-face interaction and presentation skills.</li> <li> Proficient with SFA tools, ideally salesforce.com.</li> </ul> The ideal candidate will have a proven track record with referencable relationships and should be comfortable with technical sales and strategic, consultative selling. Prior experience with large service providers a plus. The position is based out of the San Francisco area, with travel required to prospects in the western US. References for current or recent clients you have provided these services for will be required. About TIBCO TIBCO Software Inc. (NASDAQ: TIBX) is a provider of infrastructure software for companies to use on-premise or as part of cloud computing environments. Whether it’s optimizing claims, processing trades, cross-selling products based on real-time customer behavior, or averting a crisis before it happens, TIBCO provides companies the two-second advantageTM – the ability to capture the right information at the right time and act on it preemptively for a competitive advantage. More than 4,000 customers worldwide rely on TIBCO to manage information, decisions, processes and applications in real time. Learn more at <a href="http://www.tibco.com">www.tibco.com</a> About TIBCO Loyalty Lab Loyalty Lab is a business unit of TIBCO, supplying hosted multi-channel loyalty solutions. Loyalty Lab’s suite of powerful SaaS (Software-as-a-Service) technology allows clients to create and manage world class loyalty and relationship marketing programs.

Loyalty Strategist tag:jobscore.com,2011-03-04:/aSLD9SrQSr4lJ1eJe4bk1X Strategic Services San Francisco, CA Full Time 2011-03-04T22:21:06Z

Loyalty Strategist TIBCO Loyalty Lab is a global leader in the development and implementation of marketing technology and programs for top-tier, global consumer brands. We focus on one of the most important issues for our clients: Locking in the loyalty of their most important customers and consumers in order to maximize lifetime value. As a key element of our offering, we advise very high level marketers and marketing technologists on the design and optimization of their loyalty and best customer programs. We are looking for the next member of our growing team. This is a key hire – a special individual who will have the opportunity not only to grow professionally at a very rapid pace, but to have direct and immediate impact on how some of the highest-profile consumer brands in the world. Responsibilities: <ul> <li> Contribute to the overall formulation of loyalty program strategy and designs in heavy collaboration with senior TIBCO Loyalty Lab strategists and high-level client team members</li> <li> Construct and utilize sophisticated economic sensitivity models to determine program viability and projected returns</li> <li> Conduct customer interviews in locations around the country and the world to validate consumer sentiment</li> <li> Formulate and analyze quantitative consumer research</li> <li> Create compelling written documents for communicating results to team stakeholders</li> <li> Manage the overall project timeline and delivery of results</li> </ul> Skills, Experience and Qualifications: We are looking for exceptional candidates only. The ideal candidate will have a unique blend of skills – all of which are critical for success in this position. <ul> <li> 1-3 years in a highly strategic role -- ideally in a top tier consulting firm, digital/marketing agency, investment bank or in a similar consultant role with a top tier company</li> <li> Analytic prowess – very strong Excel and data analysis skills</li> <li> Creative expression – the ability to create campaigns that create high levels of consumer engagement</li> <li> Communications effectiveness – spoken, written, presentation; we work with savvy marketers with high expectations</li> <li> Technology acumen and application – this is Silicon Valley, we use powerful technologies to solve business problems</li> <li> Rigorous organization and prioritization – we’re busy and things move very fast</li> </ul> Company Description TIBCO Software Inc. (NASDAQ: TIBX) is a provider of infrastructure software for companies to use on-premise or as part of cloud computing environments. Whether it’s optimizing claims, processing trades, cross-selling products based on real-time customer behavior, or averting a crisis before it happens, TIBCO provides companies the two-second advantageTM – the ability to capture the right information at the right time and act on it preemptively for a competitive advantage. More than 4,000 customers worldwide rely on TIBCO to manage information, decisions, processes and applications in real time. Learn more at www.tibco.com TIBCO Loyalty Lab, Inc. is a rapidly growing San Francisco based supplier of hosted multi-channel loyalty systems. TIBCO Loyalty Lab’s suite of powerful SaaS (Software as a Service) marketing solutions allows clients to create and manage loyalty and relationship marketing programs. We can implement programs faster, in less than 3 months, and have up to a 40% pricing advantage because of our innovative, proven platform.

.Net Engineer tag:jobscore.com,2010-07-23:/ckQUiwLPSr35UUeJe4bk1X Engineering San Francisco, CA Full Time 2010-07-23T23:54:06Z

About Us: Loyalty Lab Inc. is the leading on-demand customer relationship and retention solution for consumer brands. Loyalty Lab’s suite of powerful SaaS (software as a service) marketing solutions allows clients to create and manage loyalty and relationship marketing programs without any commitment to software or hardware. This a full time position to help develop the next generation of Loyalty Lab’s applications. This is your gig if you love start ups, are a self-motivated developer motivated by solving problems efficiently and elegantly; taking a clever idea from concept to completion. Responsibilities: <ul> <li>Design and implement complex, highly scalable feature sets for web, middle tier, and database applications. </li> <li>Work closely with development, QA, Operations team to develop and support loyalty lab suite of applications</li> <li>Develop the next generation of web applications, Extendable APIs</li> <li>Assist in customizing our core offerings to meet client needs </li> </ul> Requirements: <ul> <li>2+ Years working with ASP.Net, C# </li> <li>2+ Years OOP based development </li> <li>2+ Years RDBMS design and development experience in SQL Server. </li> <li>Knowledge of Nant scripting a plus</li> <li>Solid understanding of HTTP, Web Services, Windows Services, XML </li> <li>Experience with MSMQ a plus </li> <li>Understanding of architecture and development methodologies of n-tier systems </li> <li>High level of initiative and the ability to work without supervision </li> <li>Possess a professional and cooperative attitude, and the ability to stay focused in high-stress situations </li> </ul> This position is based in the Financial District of San Francisco, CA, easily BART accessible.

Director of Sales tag:jobscore.com,2010-06-07:/as1RvICFCr37jNeJe4bk1X Sales New York, NY Full Time 2010-06-07T05:39:43Z

Loyalty Lab has an immediate opening for a Sales Director based out of the New York area. In this position the Sales Director will serve as the primary lead in developing, motivating and accelerating sales. Must have a proven track record in qualifying opportunities, building pipeline & closing sales. The Sales Director will be responsible for working with a wide variety of prospects to identify and translate tactical application configurations, as well as assist Loyalty Lab Account Managers to ensure success. Leading up to launch, the Sales Director will shift their role to accelerate revenue success: Pipeline conversion, tactical fit, RFP management, presentations and relationship management across all levels including the C-suite. Must have a proven ability to be a self-starter for Sales plans, progress tracking, clear resolution steps and date management. The Sales Director will serve as a key member of a rapidly growing sales team, and will initially report directly to the President of Loyalty Lab. After sell-in, the Sales Director will act as a client advocate and leverage that relationship to capture added revenue and added reference-based sales pipeline. In addition to the above, the candidate must have the following qualifications: • At least 10 years experience providing exceptional sales results in the Loyalty &/or Marketing Community. • Able to manage many relationships in parallel and demonstrate a "hunter" sales approach. • At least 4 years experience in complex software sales, either onsite or SaaS. • At least 2 years experience with sales software, ideally Salesforce.com. • At least 2 years experience in integrating new & emerging platforms such as Facebook • Exceptional communications skills, both written and verbal. • Experience in collaborating with both professional services and software development teams to accelerate and maximize sales success and efficiencies. The ideal candidate will have an agency background, and should be comfortable with technical sales and strategic, consultative selling. Prior experience with large service providers a plus. The position is based out of the New York area, with travel required to your clients in the US. The position requires immediate availability. References for current or recent clients you have provided these services for will be required. About Loyalty Lab Loyalty Lab, Inc. is a rapidly growing San Francisco based supplier of hosted multi-channel loyalty systems. Loyalty Lab’s suite of powerful SaaS (Software as a Service) marketing solutions allows clients to create and manage loyalty and relationship marketing programs. We can implement programs faster, in less than 3 months, and have up to a 40% pricing advantage because of our innovative, proven platform.