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Business Analyst at Litcom in Toronto, Ontario, Canada
We are an established mid-sized IT consulting company based in Toronto and we are
undergoing rapid expansion and growth. As such, we are looking for the most talented fulltime
and contract IT specialists in the market.
We offer extremely attractive compensation/rates and highly challenging client project work.
If you are looking for dynamic and exciting opportunities and the chance to work with top notch
people, please submit your resume so we can consider you for our team.
The successful candidate will be responsible for:
Analyze, document and validate business requirements from business users and
functional specification requirements using interviews, documentation analysis, and task
and workflow analysis.
Refine requirements using critical evaluation techniques.
Document process flows for current / proposed processed, workflows, and data flows.
Prepare use cases, create and define test plans and test cases.
Interface between business and technical teams and translate technical and business
Communicates with project managers, subject matter experts, end users and Senior
Performs analysis for projects with some impact on and risk to customer service or
Work on multiple, unrelated projects simultaneously.
Suggest work packages to fulfill a solution within scope of others.
Represent clients to identify solutions and help prioritize and select among different
Acts as liaison between business and system areas.
Ensure projects align with the business and technical requirements at the strategic level.
Understand industry trends and best practices.
Determine staffing requirements and selects team members.
Assisting the Technical Architects in the development and promulgation of detailed
statements of requirements for proposed system enhancements;
Supporting integrated testing of requirements prior to major releases;
Assisting in the review and validation of training material and support the business
process and work flow aspects of its delivery to personnel.
Exercise latitude in decision-making, e.g., determining solutions to technical problems,
coordinating IT objectives and assignments to ensure quality of service reliability and
optimization of IT services, providing technical assistance, advice and recommendations
regarding software applications.
Skill and Qualifications:
A Bachelor’s degree in a Business related field is a definite requirement
- Some travel may be required for this position
Minimum of 5 years analyst experience
Expert knowledge of Excel, Project, PowerPoint and business systems
Ability to perform complicated analysis and forecasting
Excellent communication skills, both verbal and written
Strong analytical and report writing skills
Ability to work well in a fast paced environment with confidential information
Subject Matter Specialist in one of the following areas:
o Developing Business Transition Management plans, and
o Developing Communications Plans,
o Conducting Organizational Impact Analysis, and
o Developing Implementation Plan
Knowledge of design, development, and implementation of software and hardware
solutions, systems, or products; demonstrated project management skills; knowledge of
computer technologies including operating systems, application software and networks
Good judgment to plan and execute work plans to determine work priorities and in
resolving technical issues