Account Manager at Foursquare in New York, NY

About foursquare:

Our goal is to make the real world easier to use. We're a small but highly ambitious company with millions of users worldwide relying on foursquare to keep up with friends, discover what's nearby, save money and unlock deals.  We’re also helping half a million registered businesses ranging from local merchants to global brands connect with their customers. 

To thrive as a member of team foursquare, you must embrace our exciting work-hard, play-hard environment. We're a close-knit team and, especially at the end of a long day over beers, we feel like we're inventing the future together.

About this position:

Foursquare is building a world class Sales organization with a mission of reinventing the way marketers connect with consumers both at a national and hyper local level. Our Account Managers will have the unique opportunity to pioneer and contribute to our initial monetization efforts, while governing revenue-generating accounts. You’ll support Foursquare’s Account Executives on the National Sales team in all post sales related activities by providing best in class customer service and manage daily, weekly, and monthly campaign performance.

Responsibilities:

• Oversees execution of advertising campaigns and handles day-to-day activities for assigned clients

• Create and deliver campaign metrics to clients on a daily, weekly and monthly review

• Educate and consult with customers and agencies to demonstrate how to use Foursquare's platform and ad products to increase business results

• Build, manage, maintain and grow advertising client relationships by working with their existing business on Foursquare and providing optimization solutions to enhance results

• Understand clients’ campaign goals and ensure goals are being met and exceeded

• Troubleshoot any issues that arise in a timely manner and provide relevant solutions

• Manage contracts and renewals, assisting our Finance organization with payables and collections

• Work closely with Product and Sales Operations to ensure optimal performance and success for clients, while providing customer feedback to scale Foursquare's ad platform

• Supports other account service team members with project management and takes ownership of projects as assigned

Requirements:

• 2-4 years experience managing digital marketing programs and servicing ad clients within a technology platform, media company, or ad agency

• Ideal candidates will have worked at a digital media company for a minimum 1-2 years

• Strategic thinker that can evangelize products that may be new to marketers

• Ideal candidates will have a deep understanding of the Shopper Marketing space

• Ideal candidates will have deep understanding of Retail, Hospitality, and QSR/Casual Dining categories

• Excellent communication, presentation, prioritization, and organizational skills, and a strong commitment to detail

• Desire and passion for social media, including Foursquare

• Must be a self-motivated, team player and be able to work in a fast paced, exciting environment

• Extremely professional and positive demeanor

• Proficient in the Microsoft Office suite, specifically Excel, PowerPoint and Keynote

• Bachelors degree in a related field or equivalent experience

This position is based in our New York City headquarters in SoHo. We offer competitive compensation packages, including full benefits and equity for all employees.