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Assistant Manager (Self Storage) Phoenix AZ

Phoenix, AZ | Property Management

Job Description

US Storage Centers & Westport Properties owns and operates over 55 properties throughout the United States. With over 25 years in the Storage Business we know how to take care of our customers and our team members. Our sales focused management staff provides a fun and competitive environment for true sales and management professionals to show their stuff!


Job Title: Self Storage Property Managers & Assistant Managers
Location: Phoenix, Tempe, Scottsdale and Apacha Junction, AZ
Reports to: District Manager


The Self-Storage Property Manager is an energetic, outgoing self-starter who has excellent sales, marketing and customer service skills. He/she aggressively contributes to profitability by developing and maintaining mutually beneficial business relationships and being committed to customer satisfaction. This senior level manager pays close attention to detail and has general accounting, marketing and basic computer skills.


• Responsible for the sales, marketing, occupancy, and delinquency management of the facility
• Keeping the facility rented at optimum levels by effectively utilizing advertising, promotional and customer relation skills as approved by management
• Provides outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries
• Shows, rents and cleans self storage units as well as actively selling and maintaining supplies of moving and packing materials
• Maintains all required tenant documentation in a neat and orderly manner as directed by management
• Controls delinquencies through telephone contact and letters on a scheduled basis including sending out monthly invoices
• Cleans space(s) as vacated, hallways, and grounds as needed. Clean office and restrooms daily
• Maintains a neat, clean, safe and secure facility including minor maintenance and daily lock checks as well as visual inspection daily
• General management of the office including but not limited to opening and closing the office on time each day, keeping and balancing petty cash, making daily bank deposits and preparing daily, weekly and monthly reports as required by management
• Assist in preparing units for auction, vacate as prescribed by law, and approved by management
• Effectively communicates with management and fellow associates


Basic computer operation required. Experience and proficiency in MS Word, Excel, Outlook, & Windows XP Required. Experience using a self-storage software application is a plus. Understanding of an automated gate system is a plus.


• Bilingual Preferred

• Prior self-storage experience preferred
• Customer service, retail sales, marketing, general office and telephone skills a plus
• Good organizational skills and basic accounting practices
• Basic knowledge of self-storage industry law
• Successful record of accomplishment of sales and marketing skills in the self-storage or retail industry
• General office functions and experiences a plus
• Ability to pay close attention to detail


HS Diploma and some college preferred but not necessary


Seating for approx. 6 hours, light to heavy lifting


• Full Coverage Healthcare, Dental, & Vision Care
• Paid Time Off
• Life Insurance Coverage
• 401K Plan

Some management positions include a complimentary 1 or 2 bedroom apartment and fully paid utilities as part of the benefits package.


Professional Business Setting

NOTE: Candidates who have experience working in any of the following arenas are especially encouraged to apply: hotel & hospitality, car rental, travel & service industry, collections agency, retail sales, banking, direct sales, business to business sales, b2b sales, b2c sales, business to consumer sales, self-storage, mini storage, apartment property management, retail management, or hotel management.

Employment subject to background check. EOE.

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