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Account Manager - Chicago

Chicago, IL | Client Services

Job Description

Turn delivers real-time insights that transform the way leading advertising agencies and marketers make decisions. Our cloud applications and Internet-scale architecture work together to provide a complete picture of customers, execute cross-channel campaigns, and connect with a worldwide ecosystem of over 100 partners.Turn is headquartered in Silicon Valley with offices in Amsterdam, Charlotte, Chicago, Dallas, London, Los Angeles, New York, Paris, and San Francisco.  

Company revenue has more than doubled every year of Turn’s existence.  Turn was ranked a Red Herring Top 100 company and a JMP Hot 100 software company for 2012.  For more information, visit turn.com or follow @turnplatform.

Please take a moment to view our culture video at:  http://www.turn.com/working-at-turn/

Responsibilities

As a part of a close knit, cohesive Client Services team, the Account Manager will work closely and collaboratively with the Sales, Business Development, Product Management and Engineering teams to deliver best of breed customer service, ad conversion volume, and industry leading publisher eCPMs. The Account Manager will play an integral role in recommending and implementing strategies for driving ongoing client product needs. The Account Manager will also be responsible for educating advertisers and publishers about all aspects of our next generation tools and how they can be leveraged to solve their goals and objectives.

The Account Manager will be responsible for successful campaign management operations by proactively:

  • Building and owning client relationships
  • Monitoring performance and delivery
  • Using data, trends, market insights, and logic to develop valuable and strategic recommendations
  • Working cross functionally to implement plans to achieve goals
  • Identifying opportunities and pathways for campaign success

Required Skills

  • Demonstrable ability to take ownership and accountability, and act on client goals and objectives in a technical environment
  • Client management experience (internal and external) preferred, including proven ability to handle multiple deliverables with tight deadlines
  • Troubleshooting skills, with creative ability to overcome challenges
  • Comfortable with ‘test and learn’ approach for best practice sharing
  • Strong organizational, analytical, and time management skills
  • Excellent written and verbal communication skills
  • Flexible, team-oriented collaborator
  • Self-starter capable of thriving in a startup environment
  • Understanding of web-based applications
  • Emphatic interest in online advertising

Preferred Skills

  • Experience with online advertising management (ad serving) systems, self service bidding systems, or online shopping engine systems a major plus
  • Client-facing Ad Agency / Publisher / Ad Network / Advertising Technology Vendor / Technical Engineering or Account Management experience in the interactive marketing space
  • Experience using Customer Relationship Management applications

Desired Education

  • 3 years experience in Sales / Account Management in digital or online advertising preferred
  • BA/BS degree preferred with a strong academic record or relevant combination of education and experience

Location: Chicago and New York

In addition to our great environment, we offer a competitive base salary, bonus program, stock options, employee development programs, and other comprehensive benefits. Please send a cover letter along with your resume when applying to the position of interest located at Turn.com. We are an Equal Opportunity Employer. No phone calls and no recruiting agencies, please

 

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