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Help/FAQs: Jobs

I need to hire more than one of the same position -- how do I do that?

There are two ways:

  • To hire similar positions in multiple locations, create two separate jobs in JobScore, each with its own different location.
  • To hire multiple of the same position in one location, just open the job once.  When you find someone to hire, clone that job, assign the candidate you want to hire to the new cloned job, and close it -- your original job will still be open and you just keep working on it with all of your historical data preserved.

What job reports are available? I need to provide reports to my boss.

JobScore provides 5 basic reports for each job, all of which are on the “Job Report” page which can be accessed by clicking on the Job Shortcuts button on the view job page.  We recommend e-mailing the hyperlink to this page to your boss whenever they ask for an update – eventually they’ll catch the drift that they don't need to ask you for reports anymore - they can just log into JobScore whenever they want an update. The five reports include:

  1. A status report showing how many candidates are new, active, declined, etc.
  2. A source report showing the origin of all of the candidates assigned to the job
  3. A score report showing how well the assigned candidates match your criteria
  4. A Job board report showing the effectiveness of each of your job postings
  5. A Referrals report showing the effectiveness of your e-mail referral rewards campaigns

Each job also has its own history, which shows everything that’s happened with the job. If you have other job reports that you’d like to see in JobScore, please let us know!

How do I delete a job?

Sorry, but you cannot delete jobs in JobScore – you’d be losing valuable information.  Instead, please set the job status to "closed" or "filled"- that way they won't show up in the default view of the Job Manager page anymore and they'll be out of the way.

How do I add a job?

Click on the Actions tab in the main navigation and select "Add Job". Or click the "Add Job" button on the Job Manager page. To successfully add a job you must enter a job description, some additional details about the job, and assign one or more users to the hiring team (so someone is notified when people apply).

How do I create a copy (clone) of an existing job?

Visit the View Job page of the job that you want to copy. Click the Job Shortcuts button in the upper right of the page and then choose "Clone Job."

How do I change the default settings for new jobs?

On your Edit Job Defaults page.

Can I view the activity history for a job?

Yes! Visit the View Job page for the job that you want to see history for, then click the History tab in the secondary navigation.

What is the hiring team?

The hiring team is the group of people responsible for filling a particular job. For someone to receive candidate alert emails about a job, they must be part of the hiring team.

How do I add and remove jobs from my website?

If you are using JobScore to power your corporate careers page, it's easy: All open jobs are automatically posted to your careers site. To remove them, change the job's status to "Closed" or "Filled."You can edit job status from the drop down located in the summary section of the View Job page.

How do I post jobs to job boards like Craigslist and Hotjobs?

  • To post jobs to paid external job boards like Craigslist, you need to enter your credit card information into JobScore, as most of job boards charge to post.
  • Next, if you haven't already done so, add the job to your JobScore account.
  • Next, visit the Post Job page. There are 2 ways to reach it:
    • From the Job Manager page, click the "Post Job" icon next to appropriate job.
    • Or visit the View Job page for the appropriate job, click the "Job Shortcuts" button, and select "Post to job boards".
  • Once you are on the Post Job page, select the check boxes for each job board you want to post to, enter any additional required information, and then click the "Update" button.
  • Voila! We post the jobs for you and candidates start applying through your careers site.

How do I find jobs in my account?

You can find jobs on the Jobs Manager, which you can reach by clicking the Jobs tab in the main navigation. If the job you are looking for isn't displayed in the list, click the "refine filter" button and select more departments, locations, or job statuses until your job appears in the list.

What is "job status" and what happens when I change it?

Job Status is the indicator of whether you are trying to fill a job (open), you've given up (closed), or you've hired someone (filled). When you set a job's status to Open, that job is shown on your careers site. If you set a job's status to Closed or Filled, that job is removed from your careers site.

We hired someone using JobScore, what do I do now?

Excellent! We're glad to hear it!

  1. Locate the candidate and visit their View Candidate page. Next, click the "Job Assignments " tab in the secondary navigation to see which jobs they assigned to. In the Status column, locate the drop-down selection list for the appropriate job and select "Hired"
  2. Next, locate the job and visit the view job page. Locate the Job Status drop down in the summary section at the top of the page and update the status of the job to "filled"

How do I close a job?

Visit the View Job page for the job you want to close. In the Summary section at the top of the page, change the status of the job to "Closed." If you actually hired someone for the job, change the status to "Filled" not "Closed."

How do I track the effectiveness of different candidate sources using JobScore?

Each job includes a "source report", shown in the Reports section of the View Job page (in the upper left). If you want more details on the effectiveness of your job postings and referral e-mail campaigns for a specific job, use the job report. You can view the job report for each job by visiting the View job page, clicking on the job shortcuts button in the upper right and selecting view job report from the drop-down list.

 

If you can't find what you are looking for here, please feel free to e-mail us at support@jobscore.com or drop us a call at 415-904-9900. Please post suggestions for additional help topics in the JobScore Forums.