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Help/FAQs: Email

I'm getting too many e-mails from JobScore! How do I turn them off?

Every user controls their own e-mail alerts. Turn your alerts on and off on your e-mail alerts page.

How do I change the e-mail address associated with my account?

Visit your user page.  Edit your e-mail address and click update.

How can I get better results from my referral request e-mails?

First and foremost, write a great job description...if someone can't visualize themselves or one of their friends doing the job, they are unlikely to forward it along.

Second - include a referral reward! There's nothing like cash to motivate people to open up their address book and take a few moments to help promote your job.

Third - keep it short and simple... because the job description and referral reward amount are included in all JobScore referral requests, in your intro:

  • Include an update - maybe some information about a recent customer win, an office move, a recent hire, or something else exciting that's happening in your business

  • Talk about why the job is open

  • Ask them to forward it to great people they know

  • Make sure to say thank you!

  • Include your name and contact information

Can I get e-mail alerts about activity on my jobs?

Yes. You can receive e-mail alerts whenever a candidate applies to one of your jobs by adding the job to the Candidate Alerts list on your e-mail alerts page.

Can I get e-mail alerts about activity on other people's jobs?

Yes. You can receive an e-mail alert whenever a candidate applies any job in your account by adding the job to the Candidate Alerts list on your e-mail alerts page.

How do I set up candidate alerts?

Visit your e-mail alerts page. In the Candidate alerts section, click the "Add Candidate Alert" link at the bottom of the table and enter values in the new row. Make sure to click the update button at the bottom of the page to put them into effect.

What is a task alert?

A task alert is a reminder you receive when someone assigns you a task, or after you assign a task to yourself. There are two types of tasks alerts: individual alerts and daily digest alerts.

How do I set up task alerts?

Set up or turn off task alerts on your e-mail alerts page

Can I e-mail another user from within JobScore?

You can't directly send e-mail to other users from within JobScore. However, there are a couple of features in JobScore that do send e-mails. When you Forward a Candidate to another user, we send an e-mail with that candidate's resume and profile with links for them to easily add feedback or update the candidate's status. When you Request Referrals, we send e-mails with information about the specific job asking them to apply or forward the job to a friend.

Can I e-mail a candidate from within JobScore?

You can't directly send e-mail to other users from within JobScore. However, when you Request Referrals, we send e-mails to your recipients with information about a specific job.

Can JobScore track my e-mail correspondence with a candidate?

Not at this time. For now, we recommend that you copy and paste important e-mail exchanges between you and your candidates into notes.

 

If you can't find what you are looking for here, please feel free to e-mail us at support@jobscore.com or drop us a call at 415-904-9900. Please post suggestions for additional help topics in the JobScore Forums.