Help/FAQ

If you can't find what you are looking for here, please feel free to e-mail us at support@jobscore.com or drop us a call at 415-904-9900. Please post suggestions for additional help topics in the JobScore Forums.

Top JobScore FAQs

• How much does it cost to use JobScore? Is JobScore really free?
• Do I have to share resumes to use JobScore?
• How does resume sharing work?
• Can I export my data from JobScore if I decide to leave later?
• I’m a third party recruiter (agency) - can I use JobScore?

General FAQ

• How much does it cost to use JobScore?
• Can I export my data from JobScore if I decide to leave later?
• I’m a third party recruiter (agency) -- how can I use JobScore?
• See all general help

The JobScore Network

• What is JobScore?
• How much does it cost to use JobScore? Is JobScore really free?
• Are JobScore candidates unique from those on Job Boards?
• See all JobScore Network help

Scoring & Matching

• How soon will I see candidate matches after adding a job?
• How does JobScore match candidates to my jobs?
• What are Scoring Criteria?
• See all scoring and matching help

Resume Sharing

• How does resume sharing work?
• What if I don’t want to share resumes but still want to use JobScore?
• Do I have to share resumes to use JobScore?
• See all resume sharing help

Jobs

• What job reports are available? I need to provide reports to my boss.
• How do I delete a job?
• What if I need to hire more than one of the same position?  How do I do that?
• See all jobs help

Job Posting

• How much do job postings cost in JobScore?
• If I already have accounts and inventory on job boards, can I still use JobScore?
• How can I tell if my job postings are working?
• See all job posting help

Candidates

• How do I add candidates to JobScore?
• Can I e-mail resumes to JobScore?
• Can I import the resumes I already have into JobScore?
• See all candidates help

Email

• I'm getting too many e-mails from JobScore! How do I turn them off?
• How do I change the e-mail address associated with my account?
• How do I get better results from my referral request emails?
• See all e-mail help

Tasks & Notes

• What's the difference between a note and a task?
• How are tasks related to the candidate workflow?
• Who can see my notes?  Can I make them private?
• See all TASKS & NOTES HELP

Managing Your Account

• How do I request referrals from my LinkedIn contacts?
• I'm a contract recruiter - how do I link two different JobScore accounts together?
• What are credits? How do I get more credits?
• See all managing your account help

Your Website/JobScore Careers Site

• How do I use JobScore to power the careers page on my website?
• Can I change the appearance of my careers site?
• How do I drive more traffic to my careers site?
• See all your website/JobScore careers site help

Pricing

• How much does it cost to use JobScore? Is JobScore really free?
• What are credits? How do I get credits?
• What is the difference between Paid Credits and Award Credits?
• See all pricing help