Systems Specialist

Systems Specialist ROCGJP00025936

A leading biotechnology company is seeking a Systems Specialist. The successful candidate will be responsible for installation, hardware deployment and software enhancements, break-fix hardware maintenance, and qualification of the Hillsboro Manufacturing Plant Infrastructure Devices and Peripherals; including the barcode printing, barcode scanners, and rugged mobile computers. The ideal candidate has 2-3+ years of IT Help Desk Technician and/or IT Desktop Support Specialist experience involved in installation, configuration, implementation and/or support of hardware break/fix, operating system, and printing preferably in a regulated industry or equivalent experience.

Systems Specialist Pay and Benefits:

• Hourly pay: $35/hr
• Worksite: Leading biotechnology company (Hillsboro, OR, 97124 - Onsite)
• W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
• 40 hours/week, 12 Month Assignment

Systems Specialist Responsibilities:

• Execute hardware and software device installation, configuration, implementation, break/fix support and maintenance, and capacity expansion of barcode printing, barcode scanners, and rugged mobile computers.
• Initiate, troubleshoot and resolve trouble ticket requests and incidents.
• Develop and maintain GMP/Non-GMP design documentation and diagrams.
• Perform all duties and responsibilities in accordance with current standard operating procedures (SOP) and department procedures.
• Operate and execute change control process for system deployment and release management of system software across Good Manufacturing Practice (GMP) validated and Non-GMP environments.

Systems Specialist Qualifications:

• 2-3+ years of IT Help Desk Technician and/or IT Desktop Support Specialist experience involved in installation, configuration, implementation and/or support of hardware break/fix, operating system, and printing preferably in a regulated industry or equivalent experience.
• Strong experience with IT troubleshooting, problem solving, and resolution.
• Experience with Bluetooth, Wired Ethernet, and Wireless Local-Area Network.
• Experience and proficiency with Microsoft Office and Google Suite of Applications.
• Experience with trouble ticket management system a plus e.g. ServiceNow
• Experience with Intermec or Zebra Technologies barcode scanner and barcode printers a plus.
• Experience with Intermec or Zebra Technologies rugged mobile computers a plus.
• Experience with desktop, printing, server, network troubleshooting and performance tuning.
• Installation and troubleshooting experience with Microsoft Windows 10 & 11 client workstation operating systems.
• Must be capable of transporting, deploying, lifting, and moving device peripherals infrastructure equipment weighing up to 50lbs
• CompTIA A+ certification recommended.